Hotel Italia

Hotel a little away from the center in a very quiet area, the center is reachable by tram in ten minutes. There is free parking which is also nice. The bedding is very comfortable, the bedroom and bathroom are large, the bathroom with a window what's more. Everything is very clean. Breakfast is good and hearty. It really feels like home, the atmosphere of a boarding house like we find few. An unbeatable value for money and a warm welcome. I spent 4 nights relaxing and perfect, really if I come back to Tours this hotel is where I will stay!

The Inn is easy to reach in Tours and in a quiet area. The room is a good size. No complaints about the bedding, the whirlpool shower is great. The bathroom is large but the layout makes the toilet a little inflated.

Had booked this hotel for three nights between 1/11-4/11/19 and was travelling from Amiens to Tours. Unfortunately the check in window is very tourist unfriendly being from 4.30 -7.30pm only. If you were to arrive after that time you are advised to contact the hotel. When it became clear that we would arrive in Tours until 9pm we sent an email to Natasha before 7.30pm as directed. When we arrived at 9pm the hotel lobby was in darkness, the doors were locked and we had received no response to our email so basically we had no accommodation for the night. I quickly located a hotel and booked through Booking.com. The astonishing thing was that the next day still had no contact from the hotel or the day after so for communication I have to rate this hotel as a ZERO. The only saving grace for us was the fact that we had not paid any monies for the accommodation before arrival so did not have to go through the painful experience of getting any money refunded.