Hotel Des 7 Fontaines

Stayed here with my famiky for one night and would not recommend until they properly overhaul their rooms, customer service and attitude to visitors to their hotel. - There was an issue with pur booking which meant that our children were not included. No attempt made to recompense us or apologise. We were put in a basic unrenovated room with a dirty old toilet and a shower head over the taps that didn't work. Yet we were still charged a premium price for staying +125.... - It is very hot, there is no air con in the rooms or the hotel, nor do they provide fans - There are no facilities to make drinks in the room - The restaurant demands you eat early and shuts before 10pm - You are not allowed to enjoy the facilities the next day, you have to leave the premises at check out time and you be rudely asked to leave - Customer service is not a phrase known by this hotel. Despite making the effort to always speak french whilst there. There was no attempt to apologise for the room error and we wereput in a dump of a room that none of the booking websites include the photos of. If you want to experience the height of rudeness, book today.

The grounds are very attractive, which is the first thing you see. The walk into the building is encouraging and the staff were very friendly and helpful. However the room was extremely basic. We were given toiletries, but there was no facility to make a hot drink which would have been welcome after the drive from the South. The keys to the doors to the rooms proved very noisy, whether it was late at night or first thing in the morning, no matter how anybody tried there was a great deal of clattering about. The breakfast was reasonable.

Good airco is important. in this heatwave. But that was not available in our room. Good we had our own fan. Room was dated, Dinner was excellent. Parking spacious. The swimming pool I did use, and I saw many people having a good time. We did not use breakfast.