Sejours & Affaires Lyon Saxe-Gambetta

good bed, quite good location for the price. HORRIBLE streets around (I was glad to arrive safely in the evening, there were group of drunks, homeless, etc.) small room, hygiene was at the minimum, always sound of the ventilation nobody at the desk when I was leaving, so baggage corner to pick it up later?? Quite room received as asked

We booked through Hays Travel. Included serviced Room and Breakfast. When we arrived we were told we did not have Breakfast, showed them the booking invoice and finally she just gave us the paperwork back. Staff not Friendly. what breakfast that was there was awful apart from the croissants well one morning!! the other two mornings not enough croissants.When we asked just got shrugged shoulders. When i went to Reception to ask for Clean Towels and ask why our room was not serviced. Had a Very Nasty response "Because you have not Paid" I responded saying we had already supplied proof. I stay in many places in the UK on a Budget and NEVER had this treatment. This is also RESIDENTIAL ACCOMMODATION!! and Noisy. lift not working and no assistance when we asked

Staff friendly and helpful and good location for walking into the city to explore, but cleanliness at a minimum. I had to ask to have my bathroom re-cleaned, as there were hairs not belonging to me in the shower and on the floor. Floors throughout swept but not mopped, and I wasn't convinced the sheets were that clean either.