Le Surcouf Hotel

Caring welcome upon arrival and departure. Well-located hotel with all shops including food, parking, public transport, and monuments. Common areas and elevator need refreshing (call button on the 4th floor is out of order). Room with a window facing the street and its entrance door needs to improve sound insulation, and in general, the room doors are noisy when closing.

A hotel within walking distance to the station. This unpretentious hotel has a lift which was a relief as I was on the 4 th floor. Small rooms but immaculately clean, with a tv and a newly renovated bathroom. The best asset is the staff. Reception people absolutely delightful. Thank you.

My stay at this hotel was disappointing overall. The room did not match the photos online — it was noticeably different and not what I expected. The carpet had visible stains, and the bedsheets were also marked, which raised serious concerns about cleanliness. Additionally, despite having a "Sans façon" sign on the door to decline housekeeping, someone still entered my room. That’s a clear breach of privacy. Because of this I was stressed in the morning not knowing when the cleaner was gonna enter the room. While I appreciate that the staff I interacted with were polite, there was no interest shown during checkout — no one asked how my stay was or if everything was okay. I don’t usually leave negative reviews, but I think it’s important that these issues are addressed by management so that future guests don’t have the same experience.