Relais Saint Michel

3.0 / 5

•

La Caserne, BP18, Mont Saint Michel, France, 50170

Reviews from Guests

3.0/5

960

Reviews

from real guests

Culture38321391170

Excellent location, the only hotel in the whole area with a view of Mt Michel lying in bed. Rooms are also large but facilities are poor and breakfast is average, lots of East Asian groups. There are lots of flies, no air conditioning.

marinedJ8046BN

The hotel has an ideal location, and the superior rooms offer a beautiful view of Mont Saint-Michel. However, the standard of the hotel is not up to that of a 4-star establishment. There are broken bathroom seals, streaks in the room, particularly near the sliding door, the wallpaper is peeling, and the sheets were stained. This hotel should be avoided in case of high heat, as there is no air conditioning. It is difficult when the room is fully glassed in. We had requested a fan at the reception. We never saw it, nor were we even informed that there wasn't one. The breakfast was empty even though it had only been open for 1 hour (8 AM on a Monday). The only positive points are the charm of the furniture and the spacious room, separate toilets, and good soundproofing. It's disappointing for the price.

JT0420

The view of Mont Saint-Michel from this hotel is absolutely unbelievable and is easily the best part of the property. The restaurant was delicious, breakfast was excellent, and our room was very large. Unfortunately, the condition of the hotel itself was extremely disappointing. Upon arrival, we opened the mini refrigerator to put our drinks inside and discovered that not only was it not working, but it also had actual chunks of mold growing inside. We immediately took photos and reported it to the front desk. We were told someone would come to the room, but no one ever did. We reported the issue again at checkout. There was also mold around the bathtub, which prevented us from feeling comfortable using the shower. The sink countertop was cracked, the chairs had tears in the upholstery, and the couch had stains. The hallways throughout the hotel showed significant wear, with stained walls and even a hole in one section. It is unfortunate because the location and views are spectacular, but the owners clearly do not appear to be maintaining the property to an acceptable standard. While the restaurant and breakfast exceeded our expectations, the hotel accommodations themselves were no better than a budget hotel. Would we return? No. If cleanliness and hygiene standards are important to you, I cannot recommend staying here. The incredible view of Mont Saint-Michel simply does not make up for the poor condition and lack of upkeep throughout the hotel.

Facilities Details

Free Wifi

Shops (on site)

RV, bus, truck parking

Meeting stationery

Accessible route to the registration desk

Garden

On-site accessible self parking

Newspapers

Ticket Service

Shuttle Service (free)

Baggage Storage

Convenience Store (on site)

Horseback Riding

Business Center

24-Hour Front Desk

Smoke-free property

Elevator

Self Parking

Terrace

Free Wifi

Shops (on site)

RV, bus, truck parking

Meeting stationery

Accessible route to the registration desk

Garden

On-site accessible self parking

Newspapers

Ticket Service

Shuttle Service (free)

Baggage Storage

Convenience Store (on site)

Horseback Riding

Business Center

24-Hour Front Desk

Smoke-free property

Elevator

Self Parking

Terrace

10 Available Room Types

Superior Room

Heating

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Family Suite

Heating

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Signature Room with Mountain View

Heating

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Bathtub

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Classic Garden Room

Heating

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Balcony/Terrace

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Junior Suite Bay View

Heating

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Bathtub

Extra Long Beds (> 6.5 ft)

Towels

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Facilities Details

Parking and Transportation

RV, bus, truck parking

Shuttle Service (free)

Self Parking

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Activities

Horseback Riding

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Convenience Store (on site)

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Garden

On-site accessible self parking

Elevator