Les Villas D'Arromanches

A very beautiful establishment perfectly located for visiting the D-Day beaches and sites. The welcome was perfect (special mention to Marie). The room was very clean, the bedding was comfortable, and the breakfast was varied and high-quality.

This hotel does not honor its reservation confirmations, nor does it honor its promise to refund payment! I booked this hotel for 2 sea view rooms, one room with 2 twins. I received two written personal (not auto generated) responses assuring me that they would honor my request for 2 twins in one of the rooms. Additionally, I asked if the rooms had a/c and they assured me that while they didn’t have a/c, all the rooms had fans. When we arrived, the desk clerk, Marie, enthusiastically took our payment for 2 nights. Then she said there had been a mix up during the day, and our 2 twin room had accidentally been assigned to someone else, and they couldn’t provide it that night. No apology, no offer to refund. Just haha—make do! The following day, the room that should’ve been ours, according to the desk clerk, Maria, became available and she instructed us to move our bags to that room. We did and discovered it was a park view room. The price is less for a park view room than the sea view room we paid for. When I spoke to her on the phone, she abruptly said the only rooms they had with the capability of 2 twins were park view, not sea view. I asked how come I was charged for a sea view room with two beds when they apparently can’t provide that. She said the price difference wasn’t significant. That’s not the point! Why did the hotel intentionally offer and charge me for something it could not provide?! When I asked about the fans in the rooms, Maria responded by asking if I knew that there’s a war going on and they couldn’t get any fans! Again, no apology. And most importantly the hotel did not provide what it promised. The ONLY reasons we kept our reservation at this hotel because they promised 2 twin beds in one of our rooms and that the rooms had fans. We felt like victims of a bait and switch scheme. Upon checking out, Maria promised that I would get a refund for the price differential between the sea view and park view rooms. She would not process the refund, nor would she tell me the amount of the refund. Beyond all of that, we found the rooms to be clean-ish. Lots of dead and live bugs in corners, and squashed bugs on walls and ceilings. All in all, very disappointing and frustrating.

A lovely location to use a base to explore Normandy. The villa sits on the outskirts of Arromanches surrounded by fields, I had a view of the channel from my room. The staff is welcoming and helpful. The courtyard is set up for relaxing, reading, enjoying wine from the bar. Breakfast is an array of fruit and pastry, cheese and meats. The hotel does not have a restaurant but the village is a quick walk (or drive but parking can be a challenge)