Best Western Hotel De Champagne

3.0 / 5

•

30 Rue Eugene Mercier 51200

Reviews from Guests

3.0/5

184

Reviews

from real guests

NicholasD494

The photos on the website and its presentation are quite deceptive. The room was really quite poor, the breakfast overpriced and fairly poor quality (how hard can it be to find a decent Croissant in Epernay??) the bar service appalling, the bed hard and uncomfortable, the blinds/curtains poor and bled light. All all a substandard hotel massively overpriced and over marketed. Importantly Bath was borderline dangerous with no anti slip mat where one can actually get out from the bath, and there was bad water damage above the bath from above. The room was APPALLINGLY noisy from above and all sides. Doors slamming at all hours of the day and night especially felt 7.00 in the morning. Slept really badly. Will certainly never stay again and do not recommend.

4dawgswoof

Clean and comfortable room, #337. It had 2 bathrooms, like ‘his’ and ‘hers’, never seen that in a superior hotel room, but it was nice. We didn’t do the breakfast but we did have drinks in the lobby bar which was nice and quiet. Great location, short walkable distance to Rues de Champagne and shopping/restaurants. About a 10 minute walk to the train station which we took to Reims for the day. Found free parking on the street for the weekend stay. I would stay here again.

charlieb38

Decent location close to the centre, staff nice enough. The rooms however are fairly basic and the bathrooms are tired although they are clean. The single beds feel tiny, the pillows hit and miss. Our safe didn’t work and despite asking for assistance, it was never fixed. The major downside is the total lack of sounds proofing. The wall as mist be paper thin. We could hear the people next door snoring, the child above shouting for her mum and the person on the other side to us zipping their case up, not to mention the what they got up to in the bathroom.

Facilities Details

Free Wifi

Sauna

Fitness Center

Shops (on site)

Tours

Baggage Storage

Horseback Riding

24-Hour Front Desk

Smoke-free property

Bicycle Rental

Laundry

Elevator

Concierge Service

Free Wifi

Sauna

Fitness Center

Shops (on site)

Tours

Baggage Storage

Horseback Riding

24-Hour Front Desk

Smoke-free property

Bicycle Rental

Laundry

Elevator

Concierge Service

4 Available Room Types

Superior Double or Twin Room (with SAUNA access)

Superior Double or Twin Room (with SAUNA access)

Heating

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Telephone

Towels

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Standard Twin Room (with SAUNA access)

Heating

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Telephone

Towels

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Standard Double Room (with SAUNA access)

Standard Double Room (with SAUNA access)

Heating

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Telephone

Towels

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Junior Suite (with SAUNA access)

Heating

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Iron

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Telephone

Towels

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Clothes Rack

Fold-up bed

Free bottled water

Room service [24-hour]

Facilities Details

Pool and Spa

Sauna

Fitness Center

Parking and Transportation

Bicycle Rental

Front Desk Services

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Horseback Riding

Entertainment and Family Services

Smoke-free property

Shops

Shops (on site)

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Tours

Elevator