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Reviews from Guests

3.0/5

tripadvisor

265

Reviews

from real guests

Gent666

1

/

5

To all the people passing through Lille. Do not come to this very dirty and poorly maintained hotel. Smell of cat urine in the rooms. Sheets with holes and hair, toilets next to the reception area. No one at the reception who cares. Smell of sweat. From the morning for breakfast, it wakes you up. For dinner, the server is not clean at all, dirty pants, dirty t-shirt. A server very focused on his mobile phone rather than his service. The only positive point in this horror hotel is that the food is tasty and good. I asked for information from the manager. He remained unresponsive.

LionelB891

1

/

5

Rooms without maintenance (hair dryer not working) same for other people in the group. Hole in the wall of our bathroom. Toilet bowl poorly fixed same for other people. Deplorable table service, salmon pasta that has only the name of salmon. Dinner scheduled for 8:15 PM (30 people) at the restaurant's request and served at 9:30 PM. Carafes of wine served after the dishes while we waited for more than an hour. etc.

jeanlB8146IB

2

/

5

Bof bof j avus asked room with shower because problem walking room pmr not available I did have a shower but in the bathtub too bad for not telling the truth to the tel when I talked about my disability leakage in the toilet water that flows constantly for 95 euros!!!!

Facilities Details

Free Parking

Free Wifi

Toiletries

On-site accessible self parking

Accessible route to the registration desk

Accessible public restrooms

Garden

Newspapers

Daily Housekeeping

Smoke-free property

Terrace

3 Available Room Types

Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Heating

Heating

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Shower chair

Shower chair

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Tea/Coffee Maker

Tea/Coffee Maker

Deadbolt on door

Deadbolt on door

TV

TV

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

Heating

Heating

Non-smoking

Non-smoking

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Shower chair

Shower chair

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Tea/Coffee Maker

Tea/Coffee Maker

Deadbolt on door

Deadbolt on door

TV

TV

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Standard Room, 2 Twin Beds (1 Junior Bed up to 10 years)
Standard Room, 2 Twin Beds (1 Junior Bed up to 10 years)
Standard Room, 2 Twin Beds (1 Junior Bed up to 10 years)
Standard Room, 2 Twin Beds (1 Junior Bed up to 10 years)
Standard Room, 2 Twin Beds (1 Junior Bed up to 10 years)
Standard Room, 2 Twin Beds (1 Junior Bed up to 10 years)

Standard Room, 2 Twin Beds (1 Junior Bed up to 10 years)

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Telephone

Telephone

Desk

Desk

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Tea/Coffee Maker

Tea/Coffee Maker

TV

TV

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Facilities Details

Parking and Transportation

Free Parking

Front Desk Services

Newspapers

Entertainment and Family Services

Smoke-free property

Common Areas

Terrace

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Toiletries

On-site accessible self parking

Accessible route to the registration desk

Accessible public restrooms

Garden