Nouvel Hotel

We booked this hotel for a nice weekend. When we arrive hardly a good morning for the lady it is nevertheless the lady who will make the papers and the regulations. The host person asks us if we will have breakfast insisting that it is a buffet only of fresh and local products. No info on where we can dine on the nice stuff to visit .... The room is correct as described. Comfortable bed. The shower dates from another era rounded plastic cabin with a sliding door that is broken. The hotel is quiet we are I think three resas. For breakfast we arrive in the breakfast area we do not meet any employees. The hotel is still deserted. We're moving in. There's another client. There are three pieces of wand fighting two mini shrunken pastries. The buffet is not waouh the basic expected at 12 euros breakfast. I'm looking for someone in the hotel to replenish bread and pastries. I find a young man hiding in some kind of closet. When I ask him for bread and pastries he tells me bah there were plenty!! I'll see he comes back with bread but no pastries. We have a choice between bread or biscotte or cake. No brioche no fresh fruit except an industrial fruit salad. Egg yogurt and two slices of white ham two slices of dry sausage. Nothing extraordinary when more diversified products were expected. No living presence or soul. No customer relations .... Too bad and disappointed

Arrival at 2pm at the hotel, we are informed upon arrival that we must reach the other hotel at 600 meters. We were not aware of it. Disappointment on the soundproofing of the rooms. Breakfast is great to improve....lack of products!!! Pros is the kindness of the bosses.

The welcome is just as icy on arrival as it is on departure, the manager greeted us without saying hello, the minimum is to welcome guests in good conditions, no smile, no friendliness or courtesy, we ask him if we can eat in the evening, he answers us dryly "I don't have a clerk, I don't have a waiter, and I don't want to break my health", not even able to introduce us to the rooms, he went to ask his wife if there were any rooms available, at the end of the hallway, we heard "I have two guys who want 2 rooms", and let's talk about the room, this one is from another century, the carpet is very dirty, the tile joints of the shower are covered with mold. When you don’t want to work, sir, you either shut down or pass it on to real hotel professionals! Which in this case is not your case!!!! Can we ask ourselves the question about the evening meal if you are sorting through your clientele? Because there were 2 tables that you served you and your wife, when we don't want to break your health according to you, in this case, we do not serve for anyone!!!! As for your wife, who advises us for the evening to go eat at a pancake shop next door, which was otherwise closed, and shows an equally reduced friendliness!!! As for breakfast, the employee who does the service is very helpful and very kind. The boss takes care of her cats and then touches the food without worrying about hygiene, in addition to the fact that she puts water in the orange juice of breakfast in order to deceive the customer. Breakfast is expensive for industrialists. No questions when leaving in order to know how we felt about our stay. Old-fashioned, dusty hotel, the bosses have a blatant lack of respect for the guest.