Hotel Bonsejour Montmartre

3.0 / 5

•

11 Rue Burq, 18th - Sacre Coeur - Montmartre, Paris, France 75018

Reviews from Guests

3.0/5

348

Reviews

from real guests

Freedom17602048518

A complete disaster! We booked a room with a private bathroom (with proof), and when we arrived, we had to wait almost 6 hours for our room. (I must say, however, that this was not the accommodation's fault, and the only positive was that the staff offered to call us if the room was ready earlier.) When we were taken to the room, surprise: a bed and a small sink. When my friend went downstairs to inform the older gentleman and clarify how it was possible that we had no bathroom, the extremely unfriendly man said that we had booked this. Despite proof on the phone clearly stating that the room included a private bathroom, we were told to share a communal bathroom with another room. We looked at this communal bathroom, and then came the next shock. An extremely dirty, smelly bathroom with urine stains on the floor. The accommodation justified this by saying, 'The cleaning staff should have cleaned this better.' When my friend went down a second time to speak to the aforementioned gentleman, he became extremely unfriendly again, yelled at him, constantly spoke something in French (even though it was known that we only spoke English), and did not want to offer us anything else. After several inquiries, we finally received another room with a private bathroom, but we had to pay an additional 280€ (the original price was already almost 500€). Find something else!!!

195alysonm

We had a great time staying here! They were very welcoming and nice and the place is just as the pictures look. You do share a bathroom, but we didn’t mind. The view is beautiful and the town is lovely surrounding the hotel!

rodocalvo

Very good hotel in the Montmartre area, Parisian style room, very cozy room, clean, good bed and selection with private bathroom. The hotel is located a few blocks from Metro and bus services (Navigo) so it is very well connected. In the area there are good restaurants and cafes with food for all tastes. Excellent attention from the reception staff (English, French languages). It was our first time and I would not hesitate to select it for a next stay.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Non-smoking Rooms

Cashless payment service

Portuguese Spoken

Garden

French Spoken

Daily Housekeeping

Finnish Spoken

Sanitized kitchen and tableware items

Anti-viral cleaning products

English Spoken

Icelandic Spoken

Rooms sanitized between stays

Spanish Spoken

Ticket Service

Heating in public area

Daily disinfection in all rooms

Safe dining setup

24-Hour Front Desk

Vending machine

Indonesian Spoken

Norwegian Spoken

Dutch Spoken

Hand sanitizer

Shared stationery removed

Entertainment Staff

German Spoken

Restaurant

Staff trained in safety protocol

Suit Press

Special Diet Meals (upon request)

Nightclub/DJ

Hungarian Spoken

Wi-Fi in public areas

Smoke-free property

Arabic Spoken

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Car park [nearby]

Daily disinfection in common areas

First aid kit

Car park [charges apply]

Karaoke

Elevator

Room Service

Tours

Room sanitization opt-out available

Face coverings on staff

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Non-smoking Rooms

Cashless payment service

Portuguese Spoken

Garden

French Spoken

Daily Housekeeping

Finnish Spoken

Sanitized kitchen and tableware items

Anti-viral cleaning products

English Spoken

Icelandic Spoken

Rooms sanitized between stays

Spanish Spoken

Ticket Service

Heating in public area

Daily disinfection in all rooms

Safe dining setup

24-Hour Front Desk

10 Available Room Types

Double Room with Private Bathroom

12 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Shared Bathroom

Shower

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Daily housekeeping

Desk

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Baby amenities (upon request)

Safe

Non-smoking

Sleep comfort items

Tile/Marble floor

Adjustable height hand-held shower wand

Lever handle on door

Laptop workspace

Room service [24-hour]

Bar

Double Room with Shared Bathroom

9 Square Meter

Electric Kettle

Hair dryer

Shared Bathroom

Shower

Free Toiletries

Towels

Radio

Telephone

Adapter

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Desk

Trash cans

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Baby amenities (upon request)

Non-smoking

Daily housekeeping

Safe

Private bathroom

Cable Channels

Free Wifi

Sleep comfort items

Tile/Marble floor

Adjustable height hand-held shower wand

Lever handle on door

Laptop workspace

Room service [24-hour]

Bar

2 adjacent rooms (not connected) with private bathrooms

2 adjacent rooms (not connected) with private bathrooms

Towels

Hair dryer

Heating

Sleep comfort items

Non-smoking

Tile/Marble floor

Adjustable height hand-held shower wand

Telephone

Shower

Electric Kettle

Lever handle on door

Laptop workspace

Room service [24-hour]

Bar

Private bathroom

Wardrobe/Closet

Daily housekeeping

Free Wifi

Desk

Quadruple room with private bathroom - Ground floor

Quadruple room with private bathroom - Ground floor

Towels

Hair dryer

Heating

Sleep comfort items

Non-smoking

Tile/Marble floor

Adjustable height hand-held shower wand

Telephone

Shower

Electric Kettle

Lever handle on door

Laptop workspace

Room service [24-hour]

Ground floor available

Bar

Private bathroom

Wardrobe/Closet

Daily housekeeping

Free Wifi

Desk

Chambre Twin avec salle de bain privée

Towels

Hair dryer

Heating

Sleep comfort items

Non-smoking

Tile/Marble floor

Adjustable height hand-held shower wand

Telephone

Shower

Electric Kettle

Lever handle on door

Laptop workspace

Room service [24-hour]

Bar

Private bathroom

Wardrobe/Closet

Daily housekeeping

Free Wifi

Desk

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast service

Bar

Buffet-Style Restaurant

Vending machine

Restaurant

Special Diet Meals (upon request)

Room Service

Front Desk Services

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Heating in public area

Entertainment Staff

Nightclub/DJ

Smoke-free property

Family/child friendly

Karaoke

Business Facilities

Meeting/Banquet Facilities

Cleaning Services

Cashless payment service

Daily Housekeeping

Sanitized kitchen and tableware items

Anti-viral cleaning products

Rooms sanitized between stays

Daily disinfection in all rooms

Safe dining setup

Hand sanitizer

Shared stationery removed

Staff trained in safety protocol

Suit Press

Physical distancing of at least 1 meter

Hot water linen and laundry washing

Daily disinfection in common areas

First aid kit

Room sanitization opt-out available

Face coverings on staff

Languages Spoken

Portuguese Spoken

French Spoken

Finnish Spoken

English Spoken

Icelandic Spoken

Spanish Spoken

Indonesian Spoken

Norwegian Spoken

Dutch Spoken

German Spoken

Hungarian Spoken

Arabic Spoken

Internet Access in public areas

Internet

Free Wifi

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Garden

Family Rooms

Car park [nearby]

Car park [charges apply]

Elevator

Tours