Citadines Prestige Opera Paris

I stayed at Citadines Opéra Paris during a recent business trip and had a very distressing experience. I stored approximately €800 in the in-room safety box, assuming it would be secure. Unfortunately, the money disappeared during my stay. There were no signs of forced entry, which raises serious concerns about how access to the safety box is managed. I immediately reported the issue to hotel management. While they were polite, I felt that my complaint was not taken seriously, and no clear explanation or accountability was provided. I also went to the local police station, where I was informed that incidents like this are not uncommon and that hotel safety boxes should not always be considered fully secure. Another concerning point is that the hotel appears to have very limited surveillance coverage. I was told there is only one camera, which does not monitor the corridor leading to guest rooms, making it difficult to verify movements or investigate incidents. I am sharing this experience so that other travelers are aware and take extra precautions with valuables. I strongly recommend avoiding leaving cash or important items in the room safe and considering alternative solutions. This situation significantly impacted my stay and my sense of security.

Excellent location, with plenty of choice of restaurants and places to visit. Good room with a small salad. Kitchen well equipped. There is a great coffee/bakery on the corner. What wasn't nice: Take garbage away, crossing the building. Having to take a cup to have coffee on the ground floor - with the high price could not even leave a few disposable glasses of paper in the rooms? Antipathy of receptionists. The receptionists were nice and friendly.

We enjoyed our stay in a spacious studio executive room. Our room was on the 5th floor and was separated into a two-floor living area. On the first floor we had a sitting area, kitchenette, and a half bathroom. On the second floor we had a bedroom and a full bathroom. We really appreciated having the extra half bathroom and liked having the extra space that this type of room offered. The only negative was that the second floor had slanted ceilings making the ceiling in the shower area a bit low. It wasn't an issue for us, but you may want to consider asking for a room on a different floor to avoid the slanted ceilings. Other positives: The front desk agents were very helpful. There is free coffee and tea in the lobby along with a water refill station. There are umbrellas available to borrow near the front door. The location is excellent. The Richelieu Drouot metro stop is less than a block away. There are plenty of restaurants and boulangeries in the area. We felt very safe in the area including walking at night. If we return to Paris we will stay here again.