Pullman Paris Bercy

Very nice experience as always. Céline was, as usual, very attentive.

Wonderful stay at the Pullman Paris Centre Bercy. Thank you to the teams for making this stay an enjoyable moment. See you soon!

One-night stay in this hotel. Quick check-in with a particularly friendly young woman who offered us an upgrade to a junior suite for a quieter stay and effectively explained the workings of the hotel and its facilities. The room was spacious, clean, and quiet with large bay windows. The staff is courteous and helpful. The location is very convenient, close to the Lyon train station, the Bercy Village with its cafes and restaurants, and just a short walk from metro line 14. The downsides: - The room was a bit worn with peeling paint on the cabinets, no hangers in the entryway closet, and some signs of wear on the carpet. - We booked a time slot for the spa (9 PM - 10 PM) during the hours reserved for adults and were unpleasantly surprised to find children with a ball screaming and jumping in the pool, with parents who were clearly aware that they were outside the family hours but claimed they had received permission from the front desk... It was quite difficult to relax under these conditions. It's a shame because the place is rather pleasant. - The breakfast: We have stayed in other Pullman hotels where the breakfast buffets were very good. Here, we were disappointed. The buffet is quite poor overall, lacking yogurt and dried fruits... The layout of the buffet is inconvenient and sometimes leads to significant wait times. Especially, there was no restocking after 9:30 AM... We asked and waited in vain for bacon and waffles... This will not prevent us from returning, but I believe improvements are necessary.