Pension Residence du Palais

Their website is down. I emailed them and didnt hear back. Last review was from a few months ago. My wife and I are going to France in summer 2017, and would love to stay here. Usually they respond so quickly to my emails. Thoughts?

...... they need to check how they advertise their rooms. They advertise that all of their rooms have shower but the toilet is outside on the landing. This I found to be untrue. I booked a solo room with shower, when I arrived and paid my money, I got to Room 25 to find no shower. A member of staff passing by said that it is close by on the landing. When I went in the shower room, there were a pile of wet used towels and an empty shower bottle, clearly nobody bothered to clean it after the last guest. I went back to reception, produced my booking confirmation which clearly showed that the room had a shower. I said that I am aware that it is next to the room but I don't want to walk across a corridor with a towel draped around me and that I wanted a room with a shower. I wasn't loud or aggressive but insisted that I want what I booked and now had paid for. This went on for a while as I wasn't prepared to give up. They said they had no other rooms and to return in the morning. This was a bad start to my weekend break. I went to dinner upset and angry. Yet again, we solo travellers get the raw end of the deal. When I went to reception in the morning, I was advised that Room 13 would be free from lunchtime. I had to break my day and return to the hotel at 2pm. Room 13 (double) was a marked improvement but why did it have to happen? Yes, the staff were professional and helpful and I thanked them for sorting out another room but this experience almost ruined my holiday. I have spoken to the booking agent because I am not sure who is at fault here. The hotel is across the road from Jardin Luxembourg and Rue Vavin and the surrounding areas have decent places to eat and drink but in spite of this I wouldn't take the risk and book here again. After spending ages researching the best deal in terms of area and price, who wants to end up in a bad room?

We loved the location. It is near many of the main Paris attractions and we walked to most of them. Bus 82 goes to the Effel tower and is right outside the door. We got the room on the 6th floor and loved it. I don't know how the main rooms were, so I can't review them. But our room was big, quiet and nice. A bit dated, but clean and comfortable. I would stay here again.