Lutetia Hotel

Service clearly not up to par at the reception for a hotel of this category. The desk was not cleared of the welcome drinks and wet towels, many clients waiting, in short, not professional. Moreover, given the prices charged, the entry-level rooms are very small. Problem with the reservation, and on top of that, we were treated like fools, really disrespectful.

We had stayed at this fabulous hotel in February and had such a wonderful experience that we came back in May with our family. The hotel is beautiful, the location is perfect and the staff make you feel like royalty. In our many visits to Paris, we had never stayed on the Left Bank, but now because of Hotel Lutetia, we have found our home in Paris! Everything from check in to the Concierge, to the beautiful rooms, to the amazing spa to the delicious breakfast is top notch. But the best part are the people who work there. They are so kind, thoughtful, professional and do everything they can to make your stay perfect. Our gratitude especially goes to Victoria Clement, Guest Relations Director, who did everything in her power to make our trip to Paris at the Hotel Lutetia one we will never forget. She went above and beyond to make us happy and we were! She is the best!!! What a gem of a hotel, I highly recommend this hotel!

Brasserie review : great place with very good food, but what makes this place outstanding the other bars/hotels ? Well thanks to the staff that is really caring, friendly, and nice. Also, if you are looking for great cocktail, I recommend 100% this place ! Trust me you won’t be disappointed with the super barman Tarik (ask for him to make sure you’ve got the best drink)!