Le Menuire Chalet-Hotel & Spa

We’re just back from a Neilson package holiday to Le Menuire Hotel & Spa. With taking twin toddlers we were a bit anxious but what a week we had! Yes, the room decor and layout was a bit tired but honestly, the food, the staff, the creche were amazing! I can’t thank Kara, Lic and Erin enough for the most amazing experience they gave our girls and Anastasia in the restaurant. Our ONLY gripe was that the pool was SO cold! It is a great pull to the hotel but to take little ones in, they were shivering after 5-10minutes! It would have been lovely to sit in the hot tub area after a long day skiing but it was just unbearably cold!

The staff and hotel position within the resort are very good. Food was excellent with good portion sizes, restaurant staff very friendly as were reception and the 2 Neilson reps. Only negatives are the hotel really is in need of updates, it's very tired looking, the carpet in our room had frayed edges and the toilet is separate from the bathroom with no sink, so you have to wash your hands in another room! Not for me... and lastly, it's COLD! even though the radiator in our room had a thermostat, it made no difference as clearly the heating is on a general timer and didn't get even remotely hot until around 8pm. The bar has a lovely fire, but even that couldn't warm up the area.

My first alpine skiing holiday with a mixed group of 5. Short review: Wonderful hotel atmosphere, peerless staff, good food and well- located for the ski-lifts. Review in detail: The Gatwick to Grenoble flight is followed by a 1.45 hour coach transfer to the hotel. The transfer was seemless with our wonderful Neilson representative Cara meeting us in arrivals and escorting the us reminder of the way. The Manchester to Grenobe option is handled separately to the Gatwick flight so no waiting around. The hotel is situated in the Les Menuire sub-division of Preyerand, 5 minutes walk west of its lively neighbour Croisette where most action happens including the ski-pass issuing office and start of the main ski-lifts. The 5 Les Menuire sub-districts Preyerand, Croisette, Bruyères, Reberty and Fontanette are all linked by a frequent bus service. If you have an hour to spare I'd recommend staying on the bus and doing the Reberty (red) bus circuit starting and stopping at the hotel - great views and lovely chalets at the Keya part of the route. Rooms; decoration of the hotel is rudimentary but clean and the overall atmosphere is of a large chalet. 2 of us shared a room with 2x bunks plus a double bed and this room was just enough for two adults - would not suggest 4 adults. Food was good and occasionally great especially soups. Afternoon tea at 1630 is a feast. The boot room; others have mentioned competition for boot drying stations but there was no evidence of this and ski lockers are plentiful in the basement alongside the boot room. Ski-hire; many reports of renters receiving sub-par equipment and being asked to pay additional fees on collection from the likes of Inter-sport. After looking at all reviews, Skemium at 73440 Saint Jean De Belleville, Les Menuire, a 5 minute walk from the hotel provided me with 2024 model skis immaculately prepared as part of their standard range and price-matched to the competition. The pool: Staff will open at any time despite the advertised hours and I took advantage at 6am. The staff: Just exceptionanal across the board. Dimitri, Cara and Alex are the three more senior front-of-house and looked at every turn to provide the best experience for customers without being prompted and we soon felt like one large family. Waiting staff, cleaners, reception staff were universally fantastic. I would recommend without hesitation - great experience.