Mercure Alencon

Mercure should be ashamed to have their name on this hotel. It is old, filthy, uncomfortable. A cheap hotel with French standards of 1945. Disgusting. The hotel receptionist indicates a hotel restaurant which is closed, no restaurant nearby and no taxi's at night in Alençon. The night porter Frank was the only asset in this disaster, and was very helpful.

We have stayed at this hotel numerous times en route to the south-west of France but this will be our last visit. The prices have increased and on this visit we paid €94 for a double room with very small bathroom in need of refurbishment on the second (top) floor. Over-priced.

The carpet in the room looked Grubby, and was very worn in places. The grout in the bathroom tiles needed cleaning, and the toilet was stained with limescale.I have stayed before, and never had a room in such poor condition.