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Reviews from Guests

3.0/5

tripadvisor

109

Reviews

from real guests

sandrinerK3073KP

2

/

5

Repeated disturbances sometimes late at night due to noise and smoke from products consumed by other residents. The residence, which is supposed to be a vacation residence, also hosts workers, some of whom do not care at all about neighbors who are asking for rest. By talking with other vacationers, residents of Brides, this problem of incivility is frequent. Having stayed at other Lagrange residences on other occasions, it is disappointing (that is an understatement given the lack of rest generated by these 2 weeks...)

Catherine14500

1

/

5

It is really necessary to avoid this place! Very dirty apartment, poorly equipped kitchen, television not working, ineffective refrigerator producing frost that prevents efficient use, coffee maker broken, no entry code or key fob provided, I was left outside for part of the arrival evening, I only owed my salvation to a resident who was leaving, same problem the next day, concierge absent, I understood that most Lagrange apartments are all identical with the same issues, I am keeping an eye out because I also fear bedbugs!!! Inability to be refunded or relocated, horror!!!! Rated as a three-star, lies and therefore false advertising!

Z4655RBjeanl

5

/

5

contrary to what a person denouncing on the one hand the so-called filth of the pool and that on the other hand Lagrange would improperly forbid access to the pool to the inhabitants of the condominium it seems to me that this person claims facts whose reality he could not verify since he did not a priori book an apartment at Lagrange. Indeed the access to the pool is reserved for tenants at Lagrange, and I explain. I've been booking an apartment for three years with this provider. The first year the pool was closed due to work. As the condominium refused to bear part of the costs of the restoration, Lagrange paid the full cost of the restoration. It is therefore logical that, once refurbished, access was reserved only to the customersLagrange Cybele. Furthermore, since I was not able to receive a benefit mentioned in the company's prospectuses on my first visit, I reported it to Lagrange's Customer Service who gave me a substantial discount on the rent. As regards cleanliness, I formally deny the allegation made. The access, the surroundings, the sanitary facilities, and the pool water are impeccable cleanliness, being maintained by friendly, welcoming and available staff , which is why I enjoy this facility as much as possible and would like to make it clear that I do not benefit from my comments having just the concern to re-establish the reality and this also applies to the parking or laundry which on my first visit was in a state that did not want to do laundry since everyone had access to it. Lagrange had to act with the same solution used for the pool. Very cordially

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