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Reviews from Guests

3.0/5

tripadvisor

813

Reviews

from real guests

peterw146

5

/

5

Good customer service, clean, yeah small but we knew that. You pay for what you get. 2 adults and 3 teenage boys. Just fine

300quentenb

1

/

5

This was probably the DIRTIEST room we've ever slept in. After two months, we still hadn't received our deposit back. Now that we've finally made contact with the accommodation, they're saying there was something wrong with the room. We left the place at least ten times cleaner than when we moved in. We reported the items that were broken upon arrival immediately and even took photos ourselves.

marckC5879MV

1

/

5

Dirty apartment, toilet with traces of excrement on the door frame, trace of vomit on the toilet wall and on the front door. All the dishes to redo as soon as we arrive. Vacuum cleaner with full bag and tube blocked by a huge tuft of hair and grime. Click-and-click bed in arc of a circle and absolutely uncomfortable. Neighbors who party, which is normal except at 3 a.m. Incomplete set of keys, especially for the ski room. We took the “cleaning” option for the stay and unfortunately we broke three glasses just before leaving, because the cupboards are not sized properly. Having no cleaning utensils available (brooms and shovel) we gathered the pieces as well as possible. We were charged and charged €50 for cleaning and glasses which amounts to €16.67 per glass if we take into account that the cleaning option has been paid before. So we had luxury drinks...

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