Claridge Champs Elysees

Im very please to commmend Ms Ratna from the reception and Mr Anton from the Breakfast Lounge for thier smile and Hospitallity thier present are the great assets of the hotel. Rooms was excellent and the housekeeping did the best job to keep tidy and cleaned the room, same for the councierge who always happy to help. The best location you can find and very clean place c u next time Cudoz to all team thankyou very much

Its a good location, very central and convenient. Rooms are big, though a little old, but generally good. Staff are polite and nice too. Just dont pay for the eiffel tower view. See picture, this is what we got. Horrified! When we asked the manager, he smiled and said this is it. Can you find the Eiffel tower?

I wish to report unacceptable behavior on the part of a receptionist present during the night of July 27 to 28, 2026, around 1:20 AM-1:23 AM (the time at which I sent him my ID by phone). I was joining friends who were staying in a hotel suite, where about twenty people were already present, including several friends. Upon arriving, this receptionist categorically refused to let me go up, demanding my ID even though I was not a hotel guest but a simple visitor. I suggested that he call the room to confirm my arrival, which he refused. None of the other people present in the suite, including a friend who arrived before me, were asked for identification, only me. When my friend came down to confirm my arrival, the receptionist insisted that I provide my identification anyway, and even asked again for the identification of my friend who had already been in the suite for hours. When I asked questions, he refused to give his first name, which, added to the clearly differentiated treatment I received compared to the other visitors, leads me to consider this behavior as discriminatory and arbitrary. His colleague present at the same time, conversely, sought a solution with courtesy and professionalism, proof that nothing in the situation justified this blockage. The receptionist was a tall, Black man. I am not calling the establishment as a whole into question, but I expect management to take note of this incident, to provide me with the identity of this employee, and to explain the identity check policy applied to visitors—a policy which, in practice, was only applied to me that night.