Mercure Versailles Chateau

Positive experience. Clean room and bathroom - super thick and large bath towels. Air conditioning that works very well. Free water can be brought to the room - ideal in these hot temperatures and very nice gesture. The hotel is within walking distance of the castle and close to an underground car park (paying 28€ p. day). Friendly welcome. Breakfast (19€) is not very extensive but everything is fresh.

The hotel is located about 20 minutes by walk from city centre. But it is walking distance to the river and several restaurants and grocery store CarreFour. Breakfast is good. The two days we stayed there was no hot option for vegetarians. I was told there is usually some beans but that was not the case during our two day stay. But there was fruit, fresh vegetables, baked items etc. I want to send qudos to the receptionist Laith. He came and helped me reset the locker in our room. Our stay was during the heat wave in France. Air conditioning alone was not enough. He offered a fan. He also heated some food for us as there was no microwave in the room. Thanks Laith for your excellent customer service. You made our stay comfortable. Malini and Janakiram Rajkumar

Whilst the hotel is in a fantastic, walkable location for both the Palace of Versailles and the train station into Paris, what truly made our stay exceptional was the staff. We initially chose this hotel through Booking.com simply because it looked comfortable and well-located in the photos — but what those photos can’t capture is the atmosphere the team creates. From the moment we arrived, we were made to feel incredibly welcome. Nothing was ever too much trouble, and it genuinely felt less like checking into a hotel and more like being welcomed into someone’s home. The team clearly take immense pride in what they do, and it shows in every interaction. They went above and beyond in so many thoughtful ways — leaving a lovely good luck package for my sister who was running the Paris Marathon, helping us by calling a restaurant that had forgotten part of our order, and even leaving a sweet heart-shaped towel display on my niece’s bed. These small but meaningful touches made a huge difference to our stay. It’s rare to come across such consistently warm, attentive, and genuinely caring service. The staff here are an absolute credit to the hotel and a brilliant example of how hospitality should be done. We wouldn’t hesitate to stay again and would highly recommend it to anyone visiting Versailles