Novotel Cergy Pontoise

3.0 / 5

•

3 Avenue Du Parc, 95011 Cergy, France

Reviews from Guests

3.0/5

631

Reviews

from real guests

lakeslady

What a disappointment staying here with Shearings Coach holidays. Bedrooms good air con and comfy beds but the food and staff disappointing. Dining room like a canteen with plastic table and chairs all self service with limited choices at breakfast and dinner. Tiny tea plates at both meals plus having to wait for milk, bread etc. I don't think they should provide food...make it bed only. Some guests ate out for dinner but we suffered it as already paid. The rice one evening was so hard you could cut it into squares!! Or use it as plaster for decorating!! No vegetables. Hard bread. Trying to get more milk cartons for the bedroom to make a drink was asking for gold! Reception staff always looked surprised that we asked for it. The bar was understaffed with poor language skills. I'd give this a one star rating as in a commercial area with a concrete jungle shopping arcade nearby.

StuartD825

Hotel is pretty dated and still feels very 70's, but the breakfast was good, and the rooms are quiet.

babyhk

Good room with 3 single beds in it and clean walk in shower . Good breakfast but the hotel is used by Shearings for their Paris tour so the place was busy with excited chatty guests who had early starts . I woke up at 3.30 am to creaking footsteps outside on the corridor so a guest must have got up early ! 5.15 and the noise of suitcases and chatting as apparently the coach guests have to put their suitcases in the foyer by 5.30am . Come 6am the place was buzzing . We maybe went on the wrong day but I suppose if you have young kids this place is ideal as it would diminish any noise from them . Departed absolutely shattered . This hotel would have got 5 stars for price , large clean room and a good varied breakfast but I cannot recommend it to any couples unless you either party hard or have a young loud family .

Facilities Details

Free Parking

Free Wifi

Fitness Center

Bar

Evening Entertainment

Heating

Library

Vending machine

Accessible route to the registration desk

Assistive listening devices provided for meetings

On-site accessible self parking

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Restaurant

Room Service

Non-smoking Rooms

Car power charging station

Breakfast in the Room

Garden

Terrace

Sun Deck

Shared Lounge/TV Area

Board games

Kids meal

Yoga room

Tours

Free Parking

Free Wifi

Fitness Center

Bar

Evening Entertainment

Heating

Library

Vending machine

Accessible route to the registration desk

Assistive listening devices provided for meetings

On-site accessible self parking

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Restaurant

Room Service

Non-smoking Rooms

Car power charging station

Breakfast in the Room

Garden

Terrace

Sun Deck

Shared Lounge/TV Area

Board games

Kids meal

8 Available Room Types

Comfort Double Room

Non-smoking

Heating

Carpeted

Satellite Channels

Iron

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Bathrobes

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Standard Triple Room, Non Smoking

Non-smoking

Heating

Carpeted

Adjustable height hand-held shower wand

Bar

Electric Kettle

Satellite Channels

Iron

Soundproof

Accessible toilet

Pets allowed in room

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Roll-in shower

Toilet

Free Toiletries

Deadbolt on door

Shower

Kids shampoo

Toiletries

Lever handle on door

Clothes Rack

Hair dryer

Free bottled water

Interconnecting Room(s) Available

Room service [24-hour]

Comfort Quadruple Room, Non Smoking

Non-smoking

Heating

Carpeted

Electric Kettle

Satellite Channels

Iron

Soundproof

Pets allowed in room

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Minibar

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Slippers

Separate shower/bathtub

Bathrobes

Hair dryer

Clothes Rack

Free bottled water

Interconnecting Room(s) Available

Room service [24-hour]

Double Room

Non-smoking

Heating

Carpeted

Satellite Channels

Iron

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Standard Triple Room (3 lits simples)

Non-smoking

Heating

Carpeted

Satellite Channels

Iron

Soundproof

Air Conditioning

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Hair dryer

Clothes Rack

Free bottled water

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Free Parking

Food & Drink

Vending machine

Snack Bar

Restaurant

Room Service

Bar

Breakfast in the Room

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Evening Entertainment

Smoke-free property

Kids meal

Common Areas

Library

Terrace

Sun Deck

Shared Lounge/TV Area

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Assistive listening devices provided for meetings

On-site accessible self parking

Elevator

Non-smoking Rooms

Heating

Car power charging station

Garden

Board games

Yoga room

Tours