Sublim Eiffel

We booked via Airbnb and were a little hesitant after seeing the Google rating, but we couldn’t be more pleased with our stay. The metro is right by the hotel, with easy walking distance to bars and restaurants, which made getting around incredibly convenient. The room was small but a good fit for two people. The toilet is in a private room, separate from the shower, which we appreciated. We stayed on the 6th floor and had a balcony—the view was incredible. It’s also worth mentioning the room had a mini fridge, two complimentary waters, and four pillows (most places we’ve stayed only provide two). We had read concerns about flooding after showers, but we didn’t experience that at all during our stay. We also saw a previous review mentioning smells, but we noticed none. The metro is directly across the street, so I suppose if the windows were open it could be possible, but again, we had no issues. Overall, a great stay and we’d happily return.

I stayed at this hotel about two weeks ago, and unfortunately, my experience was far from satisfactory. On the second morning, after the room was cleaned, I noticed my nightdress had gone missing. I reported it to reception, asking them to check if it had been accidentally taken with the laundry. I received no update until I followed up myself. The receptionist I spoke with seemed uninterested and unhelpful. When I asked to speak to the manager, I was told he wasn’t available and they refused to provide his contact information. I was assured he would be informed and would reach out to me via email — but I’m still waiting to hear back. It’s very disappointing that personal belongings can go missing and no one takes responsibility or even follows up. Guests should be aware that their items may not be safe. Housekeeping was inconsistent. While the cleaning was fine when done, my room wasn’t cleaned at all for the last three nights, despite my request to at least have the towels changed. The only positive aspect of my stay was one of the receptionists, Kahina, who was friendly, attentive, and genuinely helpful. She stood out in an otherwise frustrating experience.

A great stay at this hotel, the room is like a little cocoon with everything you need to have a good stay, including a terrace overlooking the Eiffel Tower, it was perfect, not to mention the metro in front of the hotel, I can only recommend!