review-bg-image

Reviews from Guests

3.0/5

tripadvisor

103

Reviews

from real guests

601ingridi

1

/

5

I have been in many Hôtel rooms. I travel to different places, in the USA, UK and Now Paris France but this by far has been the worst. The first day we checked in was on Thursday July 4th we as if we can check in already. As we putting our bags in I already had to go to the front desk and request someone to look into our room since it seems like there was water leaking from somewhere. I put 2 Towels on the floor trying to dry the floor. When I came back to my room I was told by the front staff there was nothing wrong with the room it was us maybe when we shower. I explained again how can we have showered if we had just gotten our room. I need more towels now and that was also a problem. In many hotels they leave you soap and shampoo and conditioner keep in mind it is my mom and myself in this room (which by the way was false advertising it is 2 twin bed put together or 2 twin beds apart you decide). Day 2- no one took the garbage out or brought in anything including no toilet paper which I had to ask continuously. And I am still asking for toilet paper to be put in the room. Do they think I am steal it to take it with me? Day 3- no house keeping I had to get more toilet paper and nothing has been clean or garbage picked up. Day 4- they finally came to get the garbage and brought one toilet paper …wow Day 5- finally they came to make the beds and take the old towels and give me new ones but it seem like my mothers luggage was pull around the room making it dirty including her name tag unicorn which was white and she sat here upset cleaning it with a wipe. Now we also got 3 small squeezable shampoos packages and one more soap. The blankets looked like they turned over to the other side and made the bed with the same blankets. I asked the girl in the front desk. About this again, I explained I don’t meant to be impossible but I AM NOT USED TO THIS QUALITY OF CUSTOMER SERVICE IN A HOTEL…. NOT EVEN A ONE STAR anywhere I have been the maids came by every other day and check in the garbage and the toiletries, why must I feel like I am repeating myself… Day 6- again had to ask for guess again yes … toilet paper. Day 7- wow garbage was picked up today and one toilet paper left , no shampoo, no soap. I am so feed up. I am glad I stop by the market and bought my own shampoo which I would have brought with me if not with all the restrictions we get in the airport with bringing or carrying liquids. We were here for 10 days trust me when I say I could not wait to go home. Day 8- no house keeping had come by to change bedding I did get new towels but hey no shampoo... one toilet paper left behind. Day 9- I had to ask for toilet paper this morning since that one was not enough for 2 females in a room. Day 10- yes you guess it I ran out of there . Good thing the hotel was paid for. Bad thing was I could not cancel my reservation and I had to suck it up. The front desk staff where courteous but I am pretty sure piss that this american kept complaining. Other than that the hotel was situated on and area where the metro was close by. There is also a bakery close by. There is an underground parking garage which we did not used. I dont dare drive in Europe. There is a supermarket Casino also closed by where we would get our essentials, like water. You could buy water there for less than a Euro or go and over pay in the places you go visit. I wikll add pictures as soon as I can download them from my camera.

mbarre715

3

/

5

There are lots of great things about this hotel. 1) it has underground parking for cars, so we could park the rental card 2) just a few blocks from a market, a subway stop, an ATM, and a restaurant. 3) it could accommodate a party of 5 4) the room was a little run down but worked for us, it had a nice kitchen so we could save money by making our own meals. 5) the room had a nice view of the courtyard. 6) the price was reasonable. The area is moderate but we were always back before dark so it was never a concern. Driving to the place was intense. I could not have done it with out a GPS.

231Autumn

4

/

5

Nice friendly helpful staff. Well designed apartment with everything we needed. Nice new bathroom. Metro a short walk away, would stay again. They offer breakfast but we didn't go for this option so can't comment. Nice court yard and table and chairs outside studio properties.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi