Sejours Et Affaires Vitry

Welcoming really leaves to be desired, the manager a zombie, 40 degrees in the room no air conditioning no fan, in the room impossible to sleep more overnight was charged me twice impossible to get refunded!! Really to flee

Reservation made by telephone for a room with 2 beds. The person told me no worries! I insist because I had read a review from a person who had made the same request and who ended up with 1 double bed. I was reassured and told that there would be no problem that everything was noted. Obviously when the day arrived, I was told that there were no more rooms with 2 beds!!! I complain about it and the receptionist explains to me that these rooms are allocated from day to day based on arrival requests. In short, first come and first served. Here I am having to share a bed with my colleague. Access to the parking lot very complicated. The hotel only has one badge to access it. You must therefore go to reception to collect the badge but there is no parking space in front of the hotel and finally return this badge to reception. Same thing when you leave, you have to manage to bring back the famous badge. For the rest it's OK and the breakfast is good but the day I was there it was on sale. Promotion which was refused to us because supposedly the day we booked was not on promotion. However, breakfasts are only payable on the day you are there and not at the time of booking. In short, never again!

The three people we saw at reception during our stay, although very friendly, seemed to not know how their establishment worked. No information from them regarding parking for example. As for the two women we met on our way to breakfast, the reception was cold, rude, blasé... there were several guests who did not know each other and we were all scandalized by this behavior. Ladies, change jobs!