Best western Golf Hotel De Valescure

4.0 / 5

•

AVENUE PAUL L'HERMITE

Reviews from Guests

4.0/5

705

Reviews

from real guests

838sylviah

We hadn't been here for a little while, and what a joy to return! Everything was perfect, from the welcome to the setting, including the services. The spa is simply fabulous. A huge thank you to Agathe and Constance for their magic touch, a pure moment of relaxation. We will return with great pleasure. Thank you to the whole team! One small downside, however: we missed the pool snack bar, with service directly to the lounge chair. It was very pleasant to be able to enjoy small snacks, ice creams, and refreshments without leaving your lounge chair. We hope to find it again during our next stay!

Matteo621006

We booked a 4-night vacation from Italy to play golf in a "Double room - Comfort category" with a view of the pool. Upon arrival, with outside temperatures of 32 degrees, we were told that the Air Conditioning, obviously advertised and on which we relied, was not working. We discovered that a third of the rooms do not have functioning Air Conditioning and that this issue has been ongoing for some time. We stayed because we had no choice, but we slept very poorly with 30 degrees in the room. They installed a fan for us, which is annoying and does not lower the temperature at all. We asked if they could move us to another superior room, even for a fee, but they told us they were fully booked. They did NOT inform us before we left, did not offer us discounts, and did not even give us complimentary bottles of water or discounts for golf or the restaurant. We have been customers for years, but I think we will never return. 200 euros a night for not being able to sleep due to the heat! If you have a vacation planned at this hotel, make sure before you leave that they will give you a room with functioning air conditioning, or I assure you it will be a NIGHTMARE of a vacation! The room also had very rough cleaning.

sandrinebG9095PS

Friendly reception, very clean establishment, nice room, very good breakfast, and perfect massage, thank you Laure. The only major downside: very stained carpet in room (121). Which inevitably gives a dirty impression, making it impossible to walk barefoot and there are no slippers available.

Facilities Details

Pool

Free Parking

Free Wifi

Spa

Sauna

Laundry

Parking (limited spaces)

On-site accessible self parking

Tennis Court

Turkish/Steam Bath

Elevator

Accessible route to the registration desk

Golf course [on-site]

Garden

Newspapers

Baggage Storage

Pool Table

Business Center

24-Hour Front Desk

Library

Outdoor Pool (seasonal)

Smoke-free property

Desk/workspace

Terrace

Pool

Free Parking

Free Wifi

Spa

Sauna

Laundry

Parking (limited spaces)

On-site accessible self parking

Tennis Court

Turkish/Steam Bath

Elevator

Accessible route to the registration desk

Golf course [on-site]

Garden

Newspapers

Baggage Storage

Pool Table

Business Center

24-Hour Front Desk

Library

Outdoor Pool (seasonal)

Smoke-free property

Desk/workspace

Terrace

4 Available Room Types

Standard Room

Non-smoking

Sleep comfort items

Bar

Electric Kettle

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Shower chair

Air Conditioning

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Telephone

Desk

Balcony/Terrace

Towels

Toilet

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Comfort Room

Non-smoking

Sleep comfort items

Bar

Electric Kettle

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Telephone

Desk

Balcony/Terrace

Towels

Toilet

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Junior Suite

Non-smoking

Sleep comfort items

Bar

Electric Kettle

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Telephone

Desk

Balcony/Terrace

Towels

Toilet

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Luxury Room

Non-smoking

Sleep comfort items

Bar

Electric Kettle

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Minibar

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Balcony/Terrace

Towels

Toilet

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Free bottled water

Facilities Details

Pool and Spa

Turkish/Steam Bath

Spa

Outdoor Pool (seasonal)

Sauna

Parking and Transportation

Parking (limited spaces)

Free Parking

Front Desk Services

Newspapers

Baggage Storage

24-Hour Front Desk

Activities

Tennis Court

Pool Table

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Common Areas

Library

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

On-site accessible self parking

Elevator

Accessible route to the registration desk

Golf course [on-site]

Garden

Desk/workspace