Le Clos Savornin

3.0 / 5

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CHEMIN DU LAVOIR DE SURGENS

Reviews from Guests

3.0/5

Reviews

from real guests

MARNA60

Hello. We booked a week at Clos Savornin in Luberon from 14/06/25 to 21/06/25 a villa 8 people with private pool We spent a pleasant week but wasted by the outside especially the contour of the pool When we came out of the pool, our feet were filled with leaves. and mud and you had to be the balancer so as not to break the If we wanted to put on our sandals Because there is no junction between the pool and the terrace, i.e. tiles or pebbles Risk of injury with concrete edges of pool foundations ( cut to one of my toes) Moreover all sunbathing is dirty and aging , this gives a pitiful aspect and frankly demoralized us We paid 1100 € for a week and drove 900 km, it's totally unacceptable such a lack of respect for customers Even more disrespectful, no response from Lagrange of our complaint

lunal828

Disappointing. The Villa itself is well equipped and nice but we were disappointed when we saw the pool closed mid October. According to the website Lagrange vacances, "swimming pool open from mid-April to mid-October ACCORDING TO WEATHER" it was 24°. Despite our requests to the reception and Lagrange, it was impossible for them to open us what covers the pool (a simple turn of key) , even if we did not mind that it was not heated. We were therefore not able to take advantage of all the services advertised despite the good weather.

BKarine14

Reception and services to be reviewed disappointed The pool is dirty and unheated upon arrival!! The cold and plaintive reception of the lack of staff No explanation or visit to the villa left to us!!! No barbecue offer or provision of bread sales...

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