Hotel Waldblick

Tip: don't go! Past glory. Food: bad. Room: worn plastic. Atmosphere: stuffy.

The worst hotel I have ever stayed in. There is not a single positive aspect of my 3-night stay. The room itself was quite good, although not properly cleaned, while the bathroom was small and outdated. No disposable amenities were provided (e.g., shower gel, shower cap, comb), only hand soap. There was no room service and no minibar. Housekeeping was completely absent: nobody tidied our room, changed the linen, or cleaned the bathroom during our entire stay. Towels were never replaced, and no additional toilet paper was supplied. Since we were three people in the room, we had to repeatedly ask staff for more—and they did not speak any English at all. The dietary requirements of our group (no gluten and no lactose) were ignored both at dinner and breakfast. There were no options for celiac guests and no lactose-free products available. For the kids, the kitchen was not flexible enough (in general, a true lack of flexibility in all the aspects…..) to prepare a simple pasta with tomato sauce the first day we arrived. The F&B staff, very young (and barely English-speaking), seemed completely left on their own: no director, maître, or any supervisor was present at any time. If you needed for more water (not bottled, just tap water) or even bread— fairly basic things —you have to pay an additional fee. The tablecloth at our table remained the same for all three days, both at breakfast and at dinner (I noticed 3 little stains the first night we had dinner.. And the stains remained there for all the meals!!). The reception closes at 8:00 PM, and the keys were left on the desk completely unattended—unbelievable for a hotel. If you needed to contact the Reception…. You had to go downstairs, since no telephone was available in the room. The SPA and the pool were not presented as hotel amenities by the Reception lady during our (very quick) check-in, hence it is not possible to evaluate it at all!!

This is an old fashioned hotel (they have actual keys) with a bargain deal even in August, when the rest of Southern Germany is so expensive. The deal includes a free breakfast, which was quite good - ćevapčiči for breakfast! Something tells me that the staff were not German. The hotel is in a quiet location in sleepy village 3km out of Donaueschingen, opposite the church. The only minus point was the dinner, overpriced and a very short menu.