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Reviews from Guests

3.0/5

tripadvisor

73

Reviews

from real guests

599erenv

5

/

5

★★★★★ An exceptionally beautiful stay. Especially thanks to Mr. Dimitrios Vlachopoulos! My stay at this hotel was great all around and exceeded my expectations in every respect. From the very first moment, I felt very comfortable, welcome, and in the best of hands. The atmosphere, the service, and the friendliness of the entire team made my stay a truly beautiful experience. However, I would especially like to highlight Mr. Dimitrios Vlachopoulos. He made an extremely positive impression on me during my stay and deserves special praise. Mr. Vlachopoulos was always extremely friendly, warm, attentive, and at the same time highly professional. You notice immediately that the well-being of the guests is truly close to his heart. What impressed me particularly was his attentive and obliging manner. He meets guests with genuine warmth, takes his time, and gives you the feeling of not just being any hotel guest. He was always helpful and committed when it came to questions or concerns. His demeanor was always respectful, pleasant, and professional. Dimitrios Vlachopoulos is truly a great asset to this hotel. Employees like him make the decisive difference between a good and an exceptional stay. His positive charisma, his friendliness, and his commitment have remained particularly in my memory. Overall, I was also very satisfied with the hotel. I enjoyed my stay very much and would love to come back anytime. Above all, the outstanding personal service contributed to the fact that I will keep the hotel in exceptionally good memory. A big thank you to the entire team and a very special thank you to Mr. Dimitrios Vlachopoulos for his exceptional hospitality and his outstanding service. Absolutely deserved 5 out of 5 stars and an unrestricted recommendation!

luuleeluulee

4

/

5

Good comfortable and well maintained room. Very good breakfast with lots of choices (pastries, cold cuts, cereals, egg, omelets, bacon...) Parking with charging station for electric vehicle very convenient in our case.

bvphalkurke

3

/

5

I had to book this hotel since all business hotels were booked for trade fair. And prices of all hotels including this were hiked due to Trade fair in Stuttgart. My check-in time is at 2PM; I reach the hotel at 1:30PM, the door is locked, reception is unreachable. Pressed the call button, nobody answers. Tried it sometimes and finally a lady answers, literally sounds like she is asking me to go away and come back later. I mean, they know they have people travelling from around the world, would have traveled over 15 hours, and would need a place to settle down; atleast access to the lounge to sit and relax for couple of minutes. But no, the refused to open the door of the hotel. Check In was a no problem; as usual, need to give a credit card to block amount for the stay. Now, the room, it was bout 8ft x 8ft; and this was shocking for the money they were charging. There is no AC in many hotels here; the weather was cold. So its ok, but they did not even have any air circulation mechanism. It was really suffocating and claustrophobic. TV mostly has only german channels; which is acceptable. Bathroom was soap and shampoo in these units that fixed on the wall; dont know when the last time it was since they cleaned those units and refilled fresh; dont even know if they would do that for every new guest checking in. Bathroom was so small that it was not comfy even for bio calls. Breakfast was decent, there is no lunch. If you need to carry breakfast, then they charge you a couple of euros to pack a sandwich. Connectivity to city central is good, as we have U-Bahn station in about 500 meters from the hotel. There are no super markets or social activity around the hotel. You need to walk some distance to find anything. Overall, the hotel is not definitely for a business stay.