Nestor Hotel Ludwigsburg

Very nice hotel with a great breakfast buffet

Great hotel in a prime location. Very friendly staff and very good management.

visited the hotel in person to arrange a breakfast add-on for my guests and have it charged to my card. However, upon my guests’ arrival, they were informed that no breakfast was included. I had to call the hotel again to follow up, at which point the staff confirmed the breakfast add-on was in the system. During that same call, I also explicitly requested that parking charges not be charged to my card. This was confirmed twice - once in person and once over the phone. Despite this, after my guests checked out, I discovered that both the breakfast and parking charges had been billed to my card. To make matters worse, my guests were told by the staff that parking was free, yet I was still charged for it. I am deeply disappointed with how this was handled.