Stuttgart Marriott Hotel Sindelfingen

3.0 / 5

•

Mahdentalstrasse 68 Sindelfingen

Reviews from Guests

3.0/5

534

Reviews

from real guests

Trip36541782759

A very old Marriott surrounded by American military bases. The rooms are very small and the bed is old and sagging that gives you a backache. The air conditioning does not work well and it gets very hot in the afternoon. The restaurant staff is rude, arrogant and abusive and the service is terrible with the staff working around like zombies. The worst is the cook who systematically discriminates again Asians and non-white guests and tell them to eat the cold, pre-cooked food and refuses to provide fresh cooked eggs claiming that she does not understanding English. However, she is very friendly and speaks English well to American soldiers. My colleagues were also offended by her abusive and discriminatory behavior and the restaurant staff. How can Marriott Hotel hire or outsources such abusive staff who systematically discriminates Asian and non-white guests and treats only American military well. I reported the situation to the front desk and they stated that they will report the incident to the GM and he will write to me. However, the GM never investigated or wrote to apologize. It is clear that the incompetent, abusive and arrogant behaviors are supported by the GM. He and country does not change in this country even after 80 years later, supporting the right-wing policies of systematic discrimination.

1valerie

From check in to check out- wonderful care from Check in to check out. Denise, at th front dest was exceptionally kind and very helpful. I will pass this info along to others:

W9954WDjohna

What to say... Staying at the property for several days, having the "Due Not Disturb" hanger on the door, then the hanger falls off. The cleaning crews, just barging in ( no announcements, just barely, softly knocking), then being surprised that I tell them off. Never seen cleaners making rounds at 16:30. Stranger though, the FO thinks it is just normal not to announce oneself before using a general key card, potentially invading somebody's privacy. FO then trying to brush me aside, standing ground on their MO to just barging into guest rooms. What a Titanium Elite experience... Only in Germany...

Facilities Details

Free Wifi

Sauna

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Parking (limited spaces)

On-site accessible self parking

Ticket Service

Visual alarms in all public hallways

Horseback Riding

Elevator

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Garden

Newspapers

Proposal spot

Baggage Storage

Business Center

24-Hour Front Desk

Library

Daily Housekeeping

Smoke-free property

Self Parking

Desk/workspace

Computer station

Concierge Service

Free Wifi

Sauna

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Parking (limited spaces)

On-site accessible self parking

Ticket Service

Visual alarms in all public hallways

Horseback Riding

Elevator

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Garden

Newspapers

Proposal spot

Baggage Storage

Business Center

24-Hour Front Desk

Library

Daily Housekeeping

Smoke-free property

Self Parking

Desk/workspace

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6 Available Room Types

Deluxe Room, 1 King Bed

Accessible vanities

Electric Kettle

Accessible toilet

Air Conditioning

Blackout curtains

Toilet

Bathroom phone

Roll-in shower

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Mirror

Non-smoking

Fold-up bed

Adjustable height hand-held shower wand

Bar

Sleep comfort items

Refrigerator

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Hypoallergenic

Telephone

Towels

Lowered electrical outlet

Clothes Rack

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Room service [24-hour]

Free bottled water

Executive Room, 1 King Bed

Mirror

Non-smoking

Accessible vanities

Adjustable height hand-held shower wand

Bar

Electric Kettle

Sleep comfort items

Accessible toilet

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Hypoallergenic

Telephone

Toilet

Towels

Lowered electrical outlet

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Free bottled water

Executive Room, 1 Queen Bed

Mirror

Non-smoking

Accessible vanities

Adjustable height hand-held shower wand

Bar

Electric Kettle

Sleep comfort items

Accessible toilet

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Hypoallergenic

Telephone

Toilet

Towels

Lowered electrical outlet

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Free bottled water

Executive Room, 2 Twin Beds

Mirror

Non-smoking

Accessible vanities

Adjustable height hand-held shower wand

Bar

Electric Kettle

Sleep comfort items

Accessible toilet

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Hypoallergenic

Telephone

Toilet

Towels

Lowered electrical outlet

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Free bottled water

Deluxe Room, 1 Queen Bed

Mirror

Non-smoking

Accessible vanities

Adjustable height hand-held shower wand

Bar

Electric Kettle

Sleep comfort items

Accessible toilet

Air Conditioning

Blackout curtains

Refrigerator

Minibar

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Hypoallergenic

Telephone

Toilet

Towels

Lowered electrical outlet

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Sauna

Parking and Transportation

Parking (limited spaces)

Self Parking

Front Desk Services

Ticket Service

Express Check-in/Check-out

Newspapers

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Horseback Riding

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Common Areas

Library

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

On-site accessible self parking

Visual alarms in all public hallways

Coffee/tea maker

Elevator

Accessible route to the registration desk

Accessible public restrooms

Garden

Proposal spot

Desk/workspace

Computer station