Intercontinental Resort Berchtesgaden

Overall good 3 night stay in 2 separate rooms with family in June. I highly recommend to book a Deluxe room, since this category overlooks the beautiful valley and gives you the best views, especially at dawn. Breakfast is definitely one of the best we ever had in a hotel in Europe. Nevertheless there is still some room for improvement, for example: Despite being renovated fairly recently, the carpetes and the toilet ceramic need urgent attention and/or replacement. I also suggest to add a soft-close toilet seat. Service at front-desk is kind of a mixed bag. We inquired several times about different things and mostly the answers tended to be completely false or unhelpful. For example my wife catched a tick while hicking and it was impossible to get a tick-card or a recommendation for a pharmacy that was open on weekends. Answer was: „maybe in Bad Reichenhall“ and „we don’t have a tick-card or special tweezers“. They did provide cosmetic tweezers. While inquiring about a nearby gorge, we were told that it is closed. Turns out that it was actually open and the one closed was farther away. Parking rates are steep with 25 € per night regardless of using the indoor garage or the outdoor car park behind the hotel. Due to my Discovery Titanium status they granted a late check out at 4 pm, that was highly appreciated. Nevertheless we were disturbed 5 times from noon onwards by various staff members ignoring the do not disturb sign outside our room and asking to enter our room. Overall no big deal, but below expectations and self set standard. Despite these shortcomings this hotel is still a solid recommendation and we will definitely return.

This hotel is one of the best I’ve stayed in & I travel a lot: The location is stunning, the hotel is stunning, the food is stunning & the service is incredible along with the food. Spa & gym are fantastic. If you like beautiful scenery & a relaxing staycation, then this is the place for you. 10 out of 10. We are in on a charity drive all over Europe & this hotel accommodated us and made us all feel so welcome. Five stars & more

We stayed at the Kempinski in Berchtesgaden for a few days as part of a larger trip. We regretted not staying longer! A large frustration during travels is picking a hotel. Will the particular hotel live up to the brand reputation as expected? Often, the answer is, unfortunately, no. However, Kempinski never fails to deliver. This location was no different. First, the location is perfect for several different travel types and reasons. If you are visiting for the history in the area, you can't beat the location. If you are visiting just to be surrounded by beautiful nature, you can't beat the location! With miles of great hiking right surrounding the hotel and beautiful views in every direction, Kempinski Berchtesgaden nails it! I would, however, recommend having a car. While not completely necessary (the hotel's restaurant, bar, and spa facilities are great, hiking and nature is nearby, etc.) getting a cab from Berchtesgaden to the hotel and vice versa can be difficult. Having a car opens up the ability to really explore, eat elsewhere, drive through the mountains... I certainly recommend it (we did not rent a car. Again doable, but that was the one thing I would change, other than staying longer). The food was great. We always look forward to Kempinski breakfast's when we stay at the brand, and Berchtesgaden didn't disappoint. While the menu got a bit monotonous after a few days, perhaps that says more about me and what I like than the hotel's offerings. The bar was quiet and pleasant during the evenings, whether sitting by the fire in the lounge or sitting outside and soaking up the views. The spa area was very relaxing, as well. The outdoor pool has an amazing view, the indoor pool perfect during a thunderstorm, and the sauna/steam room/tepidarium is incredibly relaxing. Be sure to schedule time to just enjoy what the hotel has to offer. I could go on, but there is no reason. The hotel was excellent. Service was great. Tania, a Kempinski Lady in Red and gem, was incredibly helpful with things we needed during our stay, as well as great conversation, history of the area, and tips for our time there. The activities Concierge had great suggestions as well. All in all, an excellent stay. We will certainly be back - hopefully during Winter so we can enjoy the fireplace in the room along with the incredible views. Tip - be sure to upgrade the view if you can - the West/Southwest view is the best!! And be sure to listen for the goats down near the golf course - their bells really add to the experience.