Brunnenhof City Center

We chose this hotel because of its location, because it is close to train station (8 minutes walk) and because of the reviews. The road to the hotel confirms the reviews (no top area). In the end, that's just a feeling, because it's actually pretty okay. Reception in the hotel is very friendly, the rooms are not the most modern but clean and tidy. For breakfast there is certainly plenty of choice. Very nice staff. For breakfast you get coins that you have to give in advance to be able to have breakfast for each day one per person). This hotel is definitely recommended if you want a good hotel! Price versus comfort and quality is definitely worth it! Our traveling party was two adults with child.

Nice hotel and kind staff, but the accessible room needs serious improvement We stayed at this hotel in Munich in an accessible room for wheelchair users. Overall, the hotel itself is very nice. The reception team and all the staff were extremely friendly, helpful, and welcoming. The rooms were also clean and tidy. However, unfortunately, the accessible room was not truly accessible for a wheelchair user. The room was too crowded with beds, chairs, and small tables, which made it very difficult to move around freely or turn the wheelchair comfortably. The bathroom also needs improvement. There were not enough grab bars in the shower area, and the shower was not comfortable or practical for a wheelchair user. The toilet was also difficult to use, as it was not possible to transfer freely from the wheelchair to the toilet without help. In addition, the sink and mirror were too high. A wheelchair user sitting near the sink would need assistance to wash their hands and would not even be able to see their face in the mirror. Because of these issues, the accessible room did not provide a good experience for us, even though the staff and the hotel atmosphere were very pleasant. Breakfast was okay and offered a variety of dishes, but many items were served in very small portions. For example, spreads like hummus or cheese came in tiny dishes with only a couple of spoonfuls, which made it feel a bit uncomfortable to take or finish them, especially when they were meant to serve many guests. In summary, the hotel has many positive qualities, especially the kind staff and cleanliness, but the accessible room needs serious attention and redesign in order to truly meet the needs of wheelchair users.

Hotel very well located just a few steps from downtown. Very hearty breakfast with fresh and homemade products. The staff is pleasant. A small negative point, if one must find one: the shower gel is very, very liquid 😉