TRYP Munchen City Center

Our travel agent picked this location for part of our recent stay in Germany. After checking into the hotel we walked into our room and it felt very warm, the windows were also open, I thought that was strange but it’s another country so I just walked over to close them. This day it was 94 degrees out and we had just taken the train in so we were hot and looking forward to an air conditioned room. I walked over to the temperature control and it had an error message, appeared to not be working. I went to the phone in the room to call the front desk, that too was not working, I had to mess with the wires and hold them in a certain position to get it to call out. It finally worked and I was told that they would send someone up to look at it. I waited over 30 minutes, no one ever came. I went downstairs and was told that no one can fix it today, they are sold out of rooms and will can switch tomorrow after people check out. They mentioned giving me a discount on my stay, that has yet to happen. They appeared to be aware of the room issues before I checked in but didn’t mention any of it to me until I called it out, seemed to be deceitful. I had no choice really but to stay in the room, it was so hot and my son and I had a hard time falling asleep g and staying asleep, it was a hot few days and even at night didn’t cool down a lot with the windows left open. We were on the first floor and as a woman traveling alone with my young son I didn’t love the idea of sleeping with the windows open but again was limited on my choices. The next late afternoon we were finally able to move to another room with functional A/C so it was much more tolerable. However, every time we entered and exited the room, the hallway smelled of sewage. Once in the room it didn’t but it was unpleasant and just odd. The food in the hotel was mediocre at best and the location while within 20 minutes of the Marienplatz was not in the most desirable area. Limited food options nearby and just overall not a nice part of town. Would not recommend, AAA should reconsider recommending as well.

excellent value for money hotel, friendly staff and possibility to dine in buffet or à la carte hotel. The name deceives a bit as I thought it was more central but all in all it's fine

A very centrally located hotel near the hapbahnof central station, it was an easy walk most places. Rooms were decent and ac much welcomed during the heat wave we were visiting during. The staff were pleasant and mostly helpful and the breakfast buffet was plentiful and full of variety for all sorts of appetites. Unfortunately, the large influx of bus tours for check-in or breakfasts made for more difficult enjoyment at times. Some breakfast we ended out in garden area, but faught to get through crowds of not wonderfully considerate others to try and get breakfast while dining under onslaught of wasps and cigarette smoke of inconsiderate smokers. Those smokers also would stay right at the hotel entrance often so you would exit or enter through horrific cigarette smoke which for an asthmatic is particularly troublesome, and my entire family has lung issues. We did not appreciate that part of our stay, nor the seeming back of naturalle cold water bring available for purchase in lobby as they only had extra still which is NOT the same. We also regret staff fid not inform us of incentives for registering to NOT have maid service for our stay, which we opt out of often, and then said they would not institute it after stay had begun when we saw the ads on our floor. Disappointed in that piece as far as staff consistency of message and follow through on what they advertise they offer, but don't advertise at check in where it has to happen. Overall good place to stay. Decent accommodations, friendly overall staff. Busy times make elevators almost impossible to use, and breakfast a chaotic free for all depending on guests behavior.