Ambiance Rivoli

Friendly welcome at reception. I had a quiet, large room with a double bed and shower/bath, windows that could be opened. The hotel has an Asian restaurant with a small bar. Underground car park with parking spaces, parking spaces nearby are also subject to a fee. Subway, bus, Asian restaurants, supermarket, pub and bar are all within walking distance. Billing through the company went smoothly.

Quiet, dark, spacious rooms, comfortable kings sized bed, soft pillows, spa bath, fridge, room is serviced daily. Great breakfast (extra cost). Excellent, helpful staff. Restaurant "Yumiana" has delicious authentic Vietnamese/Korean food... we ate there twice it was so delicious...fresh herbs, vegetables and flavours.. the outdoor garden at the back is a little oasis of tranquility. Lei is a warm and engaging host/ Maitre D. Service is excellent!! Highly recommended experience.

So I had a confusion regarding the check out time (thought its 1pm but it was 12 pm). The reception called 45 mins past actual check out time. And when I said, why did you not inform me earlier ? Usually all hotels call you an hour before the time is up- I stayed in hotels for 2 years of my life, this lady SARA goes - I don’t care, that’s not my problem, you have 10 mins to leave the room. The receptionist honestly is so full of herself, she will make you feel like she is doing a favour if you ask her anything at all. Its so sad when people in hospitality don’t understand what the word means. Also the reception is closed at night so good luck with this place