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Reviews from Guests

3.0/5

tripadvisor

255

Reviews

from real guests

marcellocQ13WQ

1

/

5

Without any doubt, one of the worst experiences I’ve ever had at a hotel. The hotel is located right in front of an intersection where trams pass by. Contrary to the ill-advised assurances given at reception, the trams run all day and all night, and when they pass, the room literally shakes—and this was on the third floor. On top of that, the rooms have no air conditioning. Instead, they provide a rickety old fan—the kind you’d usually find at your grandmother's house. Given that it was 31°C in Munich in June, you can imagine just how unbearable the situation was: sweltering heat in the room, the noise of the trams, and the room shaking every time one went by. Hell on earth. An ugly room, with one of the bedside lamps conspicuously missing (the piece of tape stuck where the lamp should have been, with "defekt" written on it, was a nice touch). The bathroom door was all chipped and peeling because, whenever left open, it would bang against the main room door. Empty minibar. Not even a pen and notepad for writing. A poor breakfast, with pastries that looked like they’d just been taken out of plastic bags. Waitstaff dressed haphazardly, with no uniforms. Two nights at the hotel without managing to sleep. That had never happened to me before.

susanE497BR

4

/

5

Very clean, beds comfortable. Conveniently close to the railway station, nice small refrigerator in the room. Very noisy, due to streetcar. Breakfast sufficient, but no gluten-free bread.

koa444

2

/

5

Flee if you have a room on the street. We stayed with friends there in 4 rooms. We all had sleep problems, and were constantly woken up by the tram noise. The only solution offered by the reception are earplugs that have also brought Nix

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

English Spoken

Casino

Allergy-free rooms

Doctor/nurse on call

Bulgarian Spoken

German Spoken

Rooms sanitized between stays

Car park [charges apply]

Icelandic Spoken

24-Hour Front Desk

Non-smoking Rooms

Protective screens in common areas

Staff trained in safety protocol

Dry Cleaning

Italian Spoken

Room sanitization opt-out available

Spanish Spoken

Anti-viral cleaning products

Elevator

Hair/Beauty Salon

Nightclub/DJ

Ukrainian Spoken

Terrace

Laundry

Cashless payment service

Invoice provided

Facilities for Disabled Guests

First aid kit

Hot water linen and laundry washing

Indonesian Spoken

Wi-Fi in public areas

Daily Housekeeping

Russian Spoken

Smoke-free property

Heating in public area

6 Available Room Types

Single Room
Single Room
Single Room
Single Room
Single Room
Single Room
Single Room
Single Room

Single Room

room-size-icon

18 Square Meter

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Fan

Fan

Heating

Heating

Hypoallergenic

Hypoallergenic

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Dishwasher

Dishwasher

Free bottled water

Free bottled water

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Sitting Area

Sitting Area

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Safe

Safe

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Shower

Shower

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Suite, Kitchenette
Suite, Kitchenette
Suite, Kitchenette
Suite, Kitchenette
Suite, Kitchenette
Suite, Kitchenette
Suite, Kitchenette

Suite, Kitchenette

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Kitchenette

Kitchenette

Telephone

Telephone

Desk

Desk

Towels

Towels

Fan

Fan

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Slippers

Slippers

Stovetop

Stovetop

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Refrigerator

Refrigerator

Dishwasher

Dishwasher

Kitchen

Kitchen

Free bottled water

Free bottled water

Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Pets allowed in room

Pets allowed in room

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Fan

Fan

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Refrigerator

Refrigerator

Free bottled water

Free bottled water

Family room with connecting door, 2 double rooms
Family room with connecting door, 2 double rooms
Family room with connecting door, 2 double rooms
Family room with connecting door, 2 double rooms
Family room with connecting door, 2 double rooms

Family room with connecting door, 2 double rooms

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Pets allowed in room

Pets allowed in room

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Fan

Fan

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Shower

Shower

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Refrigerator

Refrigerator

Free bottled water

Free bottled water

Double Room
Double Room
Double Room

Double Room

room-size-icon

20 Square Meter

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Fan

Fan

Heating

Heating

Hypoallergenic

Hypoallergenic

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Dishwasher

Dishwasher

Free bottled water

Free bottled water

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Sitting Area

Sitting Area

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Baby cot (upon request)

Baby cot (upon request)

Safe

Safe

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Shower

Shower

Facilities Details

Food & Drink

Bar

Breakfast service

Buffet-Style Restaurant

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Casino

Family/child friendly

Nightclub/DJ

Invoice provided

Smoke-free property

Heating in public area

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Terrace

Cleaning Services

Doctor/nurse on call

Rooms sanitized between stays

Protective screens in common areas

Staff trained in safety protocol

Dry Cleaning

Room sanitization opt-out available

Anti-viral cleaning products

Laundry

Cashless payment service

First aid kit

Hot water linen and laundry washing

Daily Housekeeping

Languages Spoken

English Spoken

Bulgarian Spoken

German Spoken

Icelandic Spoken

Italian Spoken

Spanish Spoken

Ukrainian Spoken

Indonesian Spoken

Russian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Allergy-free rooms

Family Rooms

Car park [charges apply]

Non-smoking Rooms

Pets allowed

Elevator

Facilities for Disabled Guests