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Reviews from Guests

3.0/5

tripadvisor

361

Reviews

from real guests

G1675TQfrankr

1

/

5

We spent two days in this hotel.... And what can I say about it: We found it horrible. Just upon entering the hotel and in the hallways, we felt like we were on a trip back in time to the late 80s. The room had a terrible smell - especially in the bathroom. On top of that, it was consistently unclean and we felt completely uncomfortable in the room. The room may appear superficially modernized, but it is already obviously suffering from a lack of maintenance (including a heavily soiled chair, stained doors and trash cans, as well as the toilet seat). In our opinion, the staff acted impersonally. We will definitely not stay here again.

360efip

1

/

5

I paid for a serviced workspace and functional apartment but received an unhygienic and structurally neglected unit.There was active rotting and mold spreading on the walls causing a persistent foul odor. There was also a large exposed cavity hole in the wall blocked with tissues to prevent pest infestation. The kitchen sofa and carpets are deeply stained with dirt and grime. The ironing unit was delivered completely ripped and broken and was never replaced. An unprecedented stench was coming from the bathroom. The hotel is completely disorganized and, in my opinion, highly overpriced for the substandard services it provides. Additionally, the reception staff lack proper English language skills, which constantly leads to miscommunications and misunderstandings.

Wildboar_Westerwald

2

/

5

Rundown & dirty. We stayed there for one night and in transit. The pictures actually say it all.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi