Hilton Munich City

4.0 / 5

•

15 Rosenheimer Strasse, Munchen, Munich, Bavaria, Germany 81677

Reviews from Guests

4.0/5

621

Reviews

from real guests

T9155RGmh

Booked a suite that was supposed to be on a higher floor - Came to check in and the only room offered in the app was on the second ! Messaged hotel to change room to a higher floor and was fobbed off basically told that the hotel couldn't accommodate ' My Preference' . The breakfast room is far too small for the large tour parties that use the hotel and staff cannot cope with the influx. Housing keeping hit and miss one day our room was cleaned until after 3.30 pm ..The executive lounge is the poorest I have ever seen .. Poor offering at night and not enough seats for everyone that uses it . The bar plays loud music in the early hours during the weekend and you could hear the base on the second floor ... All in all a very poor Hilton only good point is that it is attached to the S Bhan train system.

katemazwilliams

This is just okay as far as Hiltons go. The room is clean - that is always important. Check in was okay - the front desk lied to me about available upgrades. I checked the website and they had upgrades available but declined to offer our family any as diamond members. It was unreasonably hard to get milk for my daughter who is 6 and lost her first tooth here. The bartender was extremely rude at Juliet and Rose - really surprising for a global brand to staff someone who does not have an interest in helping hotel guests and is more interesting in being like a character from the movie Cocktails. Not only was he rude but he did a bait and switch on us when ordering wine. The menu lists the price at 10 euro but he charged us for a larger pour - which we did not receive. I paid for a suite and listed three guests on the room but there is only a king bed. We had to call the desk for sheets for the sofa for my 12 year old. I don’t know what the point of listing three guests was. The location is a little out of the old city but nicely on the train line. The view from the room is also a disappointment. We have stayed at Hiltons all over Europe and this was disappointing. It is not really a family friendly place but much more geared towards adults traveling for business who are impressed with cheap bartending tricks.

LauraD6996

Hotel is good and staff are nice. Bit of a walk into the city centre (it was 36 degrees) but the train station is accessible from within the hotel. Downsides - we had a suite booked and paid for 3 people, the third person does not get a bed in this cost. Options are the sofa or pay even more for a rollaway bed. We booked as a package via British Airways and this was not made clear. Also air con is only in lounge area and not the bedroom so was hot at night. You get the executive lounge with a suite which has drinks during the day included as well as a limited breakfast. Alcoholic drinks served for a two hour slot, also included, but this is like a bun fight and impossible to get a seat.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Doctor/nurse on call

Russian Spoken

Rooms sanitized between stays

Room Service

Icelandic Spoken

Czech Spoken

Non-smoking Rooms

English Spoken

Italian Spoken

Lao Spoken

Restaurant

Daily disinfection in all rooms

Bicycle Rental

Room sanitization opt-out available

Babysitting/Child Services

Hand sanitizer

Greek Spoken

Facilities for Disabled Guests

Currency Exchange

Dutch Spoken

Alternative meal arrangement

Hindi Spoken

Casino

Ironing Service

Vietnamese Spoken

Polish Spoken

Full american breakfast

Grocery Deliveries

Bulgarian Spoken

Portuguese Spoken

Slovenian Spoken

Elevator

Malay Spoken

Free face masks

Azerbaijani Spoken

Terrace

Laundry

Computer station

Croatian Spoken

First aid kit

Hot water linen and laundry washing

Finnish Spoken

Thai Spoken

Outdoor venue for special events

Ticket Service

Slovak Spoken

Romanian Spoken

Catalan Spoken

Filipino Spoken

Hungarian Spoken

Latvian Spoken

Meeting stationery

French Spoken

Norwegian Spoken

Daily disinfection in common areas

Staff trained in safety protocol

Professional-grade sanitizing services

Lithuanian Spoken

Library

Nightclub/DJ

Breakfast in the Room

Pet facilities

Service animals are welcome

Cashless payment service

Sterilizing equipment

Entertainment Staff

Tours

Chapel/Shrine

Hypoallergenic room available

Turkish Spoken

German Spoken

Danish Spoken

Heating in public area

Arabic Spoken

Air conditioning in public area

Contactless check-in/out

Japanese Spoken

Lockers

Car park [charges apply]

Wi-Fi for special events

Sanitized kitchen and tableware items

24-Hour Front Desk

Car park [on-site]

Dry Cleaning

Physical distancing of at least 1 meter

Spanish Spoken

Anti-viral cleaning products

Game Room

Hair/Beauty Salon

Ukrainian Spoken

Projector/LED display

Car park [nearby]

Cash withdrawal

Room decorations

VIP Room Facilities

Wi-Fi in public areas

Daily Housekeeping

Smoke-free property

Special Diet Meals (upon request)

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Doctor/nurse on call

Russian Spoken

Rooms sanitized between stays

Room Service

Icelandic Spoken

Czech Spoken

Non-smoking Rooms

English Spoken

Italian Spoken

Lao Spoken

Restaurant

Daily disinfection in all rooms

10 Available Room Types

Accessible King Guest Room

25 Square Meter

Accessible vanities

Entire unit wheelchair accessible

Roll-in shower

Electric Kettle

Accessible toilet

Adapted bath

Hair dryer

Private bathroom

Shower chair

Free Toiletries

Towels

Walk-in shower

Free Wifi

On-demand movies

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Slippers

Tea/Coffee Maker

Complimentary tea

Dining Table

Dishwasher

Kitchenware

Microwave

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Safe

Safety/security feature

Smoke detector

Non-smoking

King Executive Plus Room

35 Square Meter

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

On-demand movies

Radio

Reading light

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Slippers

Socket near the bed

Tea/Coffee Maker

Dining Table

Dishwasher

Microwave

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Fold-up bed

Laptop workspace

Openable window

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Pets allowed in room

Safe

Safety/security feature

Smoke detector

Non-smoking

Twin Executive Room

25 Square Meter

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

On-demand movies

Radio

Reading light

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Slippers

Socket near the bed

Tea/Coffee Maker

Complimentary tea

Dining Table

Dishwasher

Microwave

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Laptop workspace

Openable window

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Safe

Safety/security feature

Smoke detector

Non-smoking

Twin Guest Room

25 Square Meter

Electric Kettle

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Free Wifi

On-demand movies

Radio

Reading light

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Slippers

Socket near the bed

Tea/Coffee Maker

Complimentary tea

Dining Table

Dishwasher

Full kitchen

Microwave

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Laptop workspace

Openable window

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Safe

Safety/security feature

Smoke detector

Non-smoking

King Executive Suite

90 Square Meter

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Daily newspaper

Heating

Linens

Sleep comfort items

Slippers

Tea/Coffee Maker

Dining Table

Dishwasher

Full kitchen

Kitchenware

Microwave

Minibar

Refrigerator

Wine glasses

Carpeted

Desk

Fold-up bed

Interconnecting Room(s) Available

Sitting Area

Dining Area

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Trouser press

Safe

Safety/security feature

Smoke detector

Non-smoking

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Bicycle Rental

Airport Shuttle (free)

Food & Drink

Room Service

Bar

Restaurant

Alternative meal arrangement

Full american breakfast

Grocery Deliveries

Breakfast service

Breakfast in the Room

Buffet-Style Restaurant

Special Diet Meals (upon request)

Front Desk Services

Currency Exchange

Ticket Service

Lockers

24-Hour Front Desk

Entertainment and Family Services

Babysitting/Child Services

Casino

Family/child friendly

Outdoor venue for special events

Meeting stationery

Nightclub/DJ

Kids club

Entertainment Staff

Heating in public area

Air conditioning in public area

Contactless check-in/out

Wi-Fi for special events

Projector/LED display

Cash withdrawal

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Terrace

Library

Chapel/Shrine

Game Room

Cleaning Services

Doctor/nurse on call

Rooms sanitized between stays

Daily disinfection in all rooms

Room sanitization opt-out available

Hand sanitizer

Ironing Service

Free face masks

Laundry

First aid kit

Hot water linen and laundry washing

Daily disinfection in common areas

Staff trained in safety protocol

Professional-grade sanitizing services

Cashless payment service

Sterilizing equipment

Sanitized kitchen and tableware items

Dry Cleaning

Physical distancing of at least 1 meter

Anti-viral cleaning products

Daily Housekeeping

Languages Spoken

Russian Spoken

Icelandic Spoken

Czech Spoken

English Spoken

Italian Spoken

Lao Spoken

Greek Spoken

Dutch Spoken

Hindi Spoken

Vietnamese Spoken

Polish Spoken

Bulgarian Spoken

Portuguese Spoken

Slovenian Spoken

Malay Spoken

Azerbaijani Spoken

Croatian Spoken

Finnish Spoken

Thai Spoken

Slovak Spoken

Romanian Spoken

Catalan Spoken

Filipino Spoken

Hungarian Spoken

Latvian Spoken

French Spoken

Norwegian Spoken

Lithuanian Spoken

Turkish Spoken

German Spoken

Danish Spoken

Arabic Spoken

Japanese Spoken

Spanish Spoken

Ukrainian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Non-smoking Rooms

Facilities for Disabled Guests

Designated Smoking Area

Elevator

Check-in [24-hour]

Air Conditioning

Computer station

Pets allowed

Pet facilities

Service animals are welcome

Tours

Hypoallergenic room available

Car park [charges apply]

Car park [on-site]

Car park [nearby]

Room decorations

VIP Room Facilities