After the concert my daughter attended, she suddenly felt very ill. We had to call the emergency doctor. The doctor was escorted directly to our room by the hotel staff so that he could take care of her immediately. Later, the staff checked on my daughter's condition again to make sure she was feeling better and had everything she needed. When my daughter wanted to eat something light later, like fruit, it was even provided to us free of charge – and that on a Sunday, when everything was actually closed. We felt very well taken care of, safe, and supported in this situation.
Many thanks to the attentive employee who helped us so kindly at that moment.