Pullman Munich Hotel

4.0 / 5

•

4 Theodor-Dombart-Strasse, Munchen, Munich, Bavaria, Germany 80805

Reviews from Guests

4.0/5

2,080

Reviews

from real guests

GoPlaces30926071243

Pullman Munich leaves an overall very mixed impression. Positive first: The room itself was fine, and basically the value for money is right – at least at first glance. Unfortunately, it also stops there. The check-in was bumpy. Although it was expressly agreed that we would be informed as soon as the room was ready, we did not receive a call. Instead, the information only came after we had already moved into the room ourselves – completely uncoordinated and unnecessary. The next point is more serious: The hair dryer in the room was defective and started smoking when it was switched on – a clear safety deficiency. During the phone complaint, we were first seriously asked if we knew how to turn on the hairdryer. After a two-time follow-up and a total waiting time of about 25 minutes – we had wet hair and an appointment – a technician appeared. However, he came without a replacement device and wanted to check the obviously defective hair dryer again first. Only after a total of about 35 minutes was a working hairdryer finally brought. This approach is unacceptable. The parking situation is also problematic: For 28 euros per night, the underground car park is not only expensive, but also overbooked. We had to switch to an external parking lot not belonging to the hotel. This is simply unprofessional for a hotel of this category. The biggest criticism, however, comes to a conclusion: Room cleaning is not automatic. Instead, this must be actively requested via a QR code. To do this, you should provide personal data such as your own e-mail address and fill out a form. Afterwards, you will receive a confirmation of receipt, and at some point later the notification whether the cleaning will be carried out. This system is not only unnecessarily complicated, but also seems at least questionable under data protection law and is absolutely unworthy of a hotel of this class. Conclusion: The Pullman Munich offers decent rooms, but fails in several basic service areas. Organisation, communication and procedures are not up to the standard you can expect here.

adedots

What a lovely hotel experience! This is our second time as a family staying here - we can’t recommend it enough! All staff we encountered, from the reception desk staff, to the cleaners, Theos Bar staff, breakfast servers and breakfast coordinators, were very professional, friendly and extremely helpful. Nothing was too much of an ask. I have to also say thank you to the manager Philip who ensured that we had a very comfortable and memorable stay. The rooms were clean, beds very comfortable and the food variety and quality at both breakfast and the Theos restaurant were very good. The location of the Pullman hotel is also excellent - a local shop, restaurants and the U-bahn are within walking distance. I must also commend the secure underground parking - clean and spacious. Overall, a wonderful stay! We’ll definitely be back!

Trek551761

What an unforgettable and joyous experience at the Pullman (Munich ). The rooms were neat , clean and very comfortable complete with daily room cleaning service . I normally don’t eat before midday but I found myself looking forward to having breakfast at the Pullman hotel ❗️😀😋. Eat to your heart’s content .. with tailor made to order omelette filled with healthy delicacies . You only need to ask and it’s there … A warm welcome by Phil the manager with a lovely card , cookie and gift 🥳to kick off our family vacation . The Staff were very friendly , polite and willing to help . Nothing was too much for them .A top tier holiday experience for me . Thank you .🥳

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Face coverings on staff

Daily Housekeeping

Doctor/nurse on call

Rooms sanitized between stays

Icelandic Spoken

Non-smoking Rooms

English Spoken

Shoeshine

Italian Spoken

Restaurant

Daily disinfection in all rooms

Bicycle Rental

Foot bath

Room sanitization opt-out available

Babysitting/Child Services

Hand sanitizer

Greek Spoken

Facilities for Disabled Guests

Laundromat

Dutch Spoken

Suit Press

Indonesian Spoken

Alternative meal arrangement

Casino

Ironing Service

Polish Spoken

Full american breakfast

Soundproof Rooms

Korean Spoken

Safe dining setup

Bulgarian Spoken

Elevator

Free face masks

Terrace

Laundry

Invoice provided

Croatian Spoken

First aid kit

Hot water linen and laundry washing

Temperature check for guests and staff

Russian Spoken

Ticket Service

Snack Bar

Japanese Spoken

Catalan Spoken

Room service [24-hour]

Hungarian Spoken

Latvian Spoken

Hebrew Spoken

Convenience Store (on site)

French Spoken

BBQ Facilities

Daily disinfection in common areas

Room Service

Staff trained in safety protocol

Professional-grade sanitizing services

Library

Nightclub/DJ

Breakfast in the Room

Shared stationery removed

Pet facilities

Cashless payment service

Portuguese Spoken

Finnish Spoken

Khmer Spoken

Hotel chain

Tours

Chapel/Shrine

Hypoallergenic room available

Turkish Spoken

German Spoken

Heating in public area

Arabic Spoken

Spanish Spoken

Allergy-free rooms

Air conditioning in public area

Contactless check-in/out

Car park [charges apply]

Sanitized kitchen and tableware items

24-Hour Front Desk

Car park [on-site]

Protective screens in common areas

Dry Cleaning

Physical distancing of at least 1 meter

Anti-viral cleaning products

Game Room

Hair/Beauty Salon

Body thermometer

Security [24-hour]

Cash withdrawal

Shared Lounge/TV Area

VIP Room Facilities

Wi-Fi in public areas

Smoke-free property

Romanian Spoken

Garden

Special Diet Meals (upon request)

Hindi Spoken

Karaoke

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Face coverings on staff

Daily Housekeeping

Doctor/nurse on call

Rooms sanitized between stays

Icelandic Spoken

Non-smoking Rooms

English Spoken

10 Available Room Types

Superior Room

25 Square Meter

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Minibar

Refrigerator

Daily housekeeping

Desk

Sofa

Window

Wardrobe/Closet

Ironing Facilities

Safe

Accessible by elevator

Adapter

Baby cot (upon request)

Clothes Rack

Complimentary spa access

Concierge

Electric Kettle

Fitness club privileges

Heating

Hypoallergenic

Individual air conditioning

Linens

Outdoor Furniture

Radio

Safety/security feature

Sitting Area

Dining Area

Shower

Sleep comfort items

Smoke detector

Socket near the bed

Trash cans

Walk-in shower

Hardwood/Parquet floors

Balcony/Terrace

Adjustable height hand-held shower wand

Extra Long Beds (> 6.5 ft)

Bathroom phone

Cleaning Products

Transfer shower

Toilet

Kids shampoo

Toiletries

Entire unit wheelchair accessible

Room service [24-hour]

Non-smoking

Laptop workspace

Bathtub or Shower

High Chair

Lowered view port in door

Iron

Roll-in shower

Interconnecting Room(s) Available

Superior Room, 1 Queen Bed (Premium)

Balcony/Terrace

Heating

Electric Kettle

Blackout curtains

Clothes Rack

Desk

Extra Long Beds (> 6.5 ft)

Free Toiletries

Cleaning Products

Toilet

Kids shampoo

Toiletries

Air Conditioning

Room service [24-hour]

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

High Chair

Private bathroom

Hair dryer

Iron

Roll-in shower

Interconnecting Room(s) Available

Executive Twin Room, 1 King Bed

Balcony/Terrace

Heating

Electric Kettle

Blackout curtains

Clothes Rack

Desk

Free Toiletries

Cleaning Products

Toilet

Kids shampoo

Toiletries

Air Conditioning

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

High Chair

Private bathroom

Hair dryer

Iron

Roll-in shower

Interconnecting Room(s) Available

Superior Suite

62 Square Meter

Electric Kettle

Bathrobes

Cleaning Products

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Complimentary spa access

Free Wifi

Radio

Cable Channels

Telephone

Adapter

Air Conditioning

Blackout curtains

Concierge

Heating

Hypoallergenic

Linens

Sleep comfort items

Slippers

Socket near the bed

Soundproof

Tea/Coffee Maker

Free bottled water

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Outdoor Furniture

Sitting Area

Dining Area

Sofa

Trash cans

Window

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Dressing room

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Fitness club privileges

Shower

Balcony/Terrace

Toilet

Kids shampoo

Toiletries

Extra Long Beds (> 6.5 ft)

Fold-up bed

Room service [24-hour]

Non-smoking

Laptop workspace

Bathtub or Shower

High Chair

Iron

Roll-in shower

Junior Suite, 1 Double Bed

Balcony/Terrace

Heating

Electric Kettle

Blackout curtains

Clothes Rack

Desk

Free Toiletries

Cleaning Products

Toilet

Kids shampoo

Toiletries

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

Fold-up bed

Sitting Area

Room service [24-hour]

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

High Chair

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Interconnecting Room(s) Available

Facilities Details

Pool and Spa

Sauna

Fitness Center

Spa

Parking and Transportation

Bicycle Rental

Airport Shuttle (free)

Food & Drink

Bar

Restaurant

Alternative meal arrangement

Full american breakfast

Snack Bar

Room service [24-hour]

BBQ Facilities

Room Service

Breakfast service

Breakfast in the Room

Buffet-Style Restaurant

Special Diet Meals (upon request)

Front Desk Services

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Babysitting/Child Services

Laundromat

Casino

Family/child friendly

Invoice provided

Nightclub/DJ

Kids club

Heating in public area

Air conditioning in public area

Contactless check-in/out

Cash withdrawal

Smoke-free property

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Terrace

Library

Chapel/Shrine

Shared Kitchen

Game Room

Shared Lounge/TV Area

Cleaning Services

Face coverings on staff

Daily Housekeeping

Doctor/nurse on call

Rooms sanitized between stays

Shoeshine

Daily disinfection in all rooms

Room sanitization opt-out available

Hand sanitizer

Suit Press

Ironing Service

Safe dining setup

Free face masks

Laundry

First aid kit

Hot water linen and laundry washing

Temperature check for guests and staff

Daily disinfection in common areas

Staff trained in safety protocol

Professional-grade sanitizing services

Shared stationery removed

Cashless payment service

Sanitized kitchen and tableware items

Protective screens in common areas

Dry Cleaning

Physical distancing of at least 1 meter

Anti-viral cleaning products

Body thermometer

Languages Spoken

Icelandic Spoken

English Spoken

Italian Spoken

Greek Spoken

Dutch Spoken

Indonesian Spoken

Polish Spoken

Korean Spoken

Bulgarian Spoken

Croatian Spoken

Russian Spoken

Japanese Spoken

Catalan Spoken

Hungarian Spoken

Latvian Spoken

Hebrew Spoken

French Spoken

Portuguese Spoken

Finnish Spoken

Khmer Spoken

Turkish Spoken

German Spoken

Arabic Spoken

Spanish Spoken

Romanian Spoken

Hindi Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

All Spaces Non-Smoking (public and private)

Non-smoking Rooms

Foot bath

Facilities for Disabled Guests

Soundproof Rooms

Designated Smoking Area

Elevator

Check-in [24-hour]

Air Conditioning

Pets allowed

Pet facilities

Hotel chain

Tours

Hypoallergenic room available

Allergy-free rooms

Car park [charges apply]

Car park [on-site]

Heating

Security [24-hour]

VIP Room Facilities

Garden