Hotel Allgaeu Sonne

Good location but terrible service from no professionals excuse was it is impossible to find staff Also no AC it was 31 degrees when we arrived in the room We could change the room but were forced to pay 70 euros more No commercial gesture No staff Athe pool after 5 -m , no staff Athe spa where you were supposed to fill up a form to see if any appointment were available Restaurant was catastrophic

Well, it's not a 5-star hotel - the furnishings are outdated, and the service is not up to 5-star standards.

We spent several days in this wonderful facility, and the judgment would have been excellent due to the professionalism of the other staff, if it had not been for the service at the bar. Unfortunately, the experience was ruined by the bartender Albert (who strongly resembles the Italian host Alfonso Signorini): an unpleasant character who harassed my wife and my 17-year-old daughter with inappropriate looks and constant flirting. The worst part was when he mumbled very vulgar remarks in Italian, firmly believing that we would not understand him. I ignored him and pretended not to understand anything, just to not ruin the vacation for my family, but his behavior was absolutely degrading. In addition to this rudeness, his professional competence is also lacking: Of the four ordered cocktails (two alcoholic and two non-alcoholic), two were completely prepared incorrectly and one was inedible in taste. It is incomprehensible how a hotel of this level can entrust its bar to such a vulgar and incompetent person. Despite the beauty of the place, we will never return.