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Reviews from Guests

3.0/5

tripadvisor

99

Reviews

from real guests

danpK4508IC

3

/

5

The place is great and the location of the hotel is extremely good. The rooms have only basic facilities. Large and spacious balconies. Breakfast is extremely summary, but the products are of good quality. The vegetables, fruits and sweets are missing. Although we wanted to serve our coffee after breakfast in our room to enjoy it on the balcony, the owner did not allow us to do so without any explanation. I think that if you have such spacious balconies in a natural dream setting, you might want to let your guests enjoy their coffee in the quiet rooms. Especially because there are no conditions to prepare coffee in the room.

Shimon207

4

/

5

Small and simple hotel; its main advantage is the proximity to the Neuschwanstein and Hohenschwangau castles (just 3 minutes by car, I used this to get to the castles early in the morning, before the main flood of tourists). Also the Königliche Kristall-Therme, wonderful spa complex, is near. Decent breakfast, very friendly and helpful personnel, clean rooms and bathrooms - all these are on the positive side. There was no curtain in the bathroom, so a lot of water was spilled around. Parking, if not in front of the hotel, can be found behind the building. There is no Wi-Fi in the hotel. Maybe (IMHO) less suitable for a long stay. But overall good value for money.

patrickaR6168UR

1

/

5

After driving 6 hrs to this hotel we were check in by this older blonde lady at front reception she ask for our reservation name and gave it to her then she saw my kids and said you didn't mention them on the reservation and you cannot stay with them in this room and I dont have any other larger rooms . I said well we can stay together since it's only one night . She shooked her head and bluntly said no she wouldn't let us . I said well it's late and most of other hotel in this small town are now closed for check in . She just kept shaking her head and said you can buy another room and that's all . Well I wasn't going to seperate my small age children so we had to leave .As many hotels we have stayed at we have never encounter this problem felt she was racist as why would someone not let their kids stay in the same room. Just by looking at the dingy lobby area we were able to find a better hotel

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi