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Reviews from Guests

3.0/5

tripadvisor

495

Reviews

from real guests

dia671

1

/

5

Attention, change of management likely since spring 2026! After arriving at the hotel and standing in line at the reception, they explained to us everything that was broken and unusable (elevator, both existing pools...). At least they offered us the option to cancel free of charge. After some time to think, we accepted the offer and left again without ever having checked into the hotel room, partly because everything in the hotel's entrance area was strange during our short stay: The reception was bombarded with complaints; some guests canceled due to dirty and moldy rooms. Others were turned away despite having a booking due to alleged overbooking. The hotel was unreachable even beforehand (phone numbers listed on the internet are "no longer in service"). The local tourist information office could only provide us with a (cell?) number for an employee, which already seemed very strange to us, but at least it was confirmed to us that the wellness area we were interested in was open and usable (which turned out to be incorrect a few hours later upon arrival!). We always loved coming to this hotel under the old management; the development under the new management is very disappointing and a real shame. We have not received our money back yet.

173ettah

1

/

5

This hotel has been taken over by a new group Sunday Hotels from July 2026. My only advice is never stay here. They have downgraded from a four star hotel (which was awarded to the previous owners) dramatically. The place is filthy, understaffed ,and the rooms are only cleaned every other day. No laundry service. The pools and Spa are full of mould and freezing cold. They are not being repaired for over a month. We moved hotels and we were refunded two out of our four day booking because the hotel said themselves that ours was “an unacceptable experience.”

BeTravelista

2

/

5

We find the concept of combining vacation homes and apartments with the amenities of a hotel absolutely charming and sensible. The direct location on Lake Schwielowsee makes this resort a gem - if only it were spruced up and maintained that way. At first glance you think "hey, I want to be here," but when you look closer, you unfortunately no longer do. The small harbor looks completely run-down, the boats unkempt, the lawn around it unmowed, the buildings unused for years. The small restaurant right by the water could be a gold mine, but it is not in operation and would need to be lovingly restored. It is the same situation with the vacation homes. A thorough renovation is urgently needed here: Curtains are torn down, lamps do not work, shower heads are heavily calcified, vents are uncleaned. Such a shame, as the layout of the houses and the ample space simply invite you to linger with the family. Breakfast and dinner are like the hustle and bustle in a pigeon coop. The staff is certainly trying, but all in all, there is no comfort factor here either. Be careful if you really want to "vacation" here.

Facilities Details

Pool

Free Wifi

Playground

Spa

Sauna

Coffee/tea maker

Fitness Center

Laundry

Newspapers

Skiing

On-site accessible self parking

Ticket Service

Horseback Riding

Elevator

Bicycle Rental

Fishing

Meeting stationery

Windsurfing

Kids facilities

Garden

Towels

Tours

Baggage Storage

Business Center

24-Hour Front Desk

Library

Outdoor Pool (seasonal)

Smoke-free property

Self Parking

Desk/workspace

Terrace

Computer station

Boating

Concierge Service

10 Available Room Types

Apartment, 2 Bedrooms, Patio (Hampton)
Apartment, 2 Bedrooms, Patio (Hampton)
Apartment, 2 Bedrooms, Patio (Hampton)
Apartment, 2 Bedrooms, Patio (Hampton)
Apartment, 2 Bedrooms, Patio (Hampton)
Apartment, 2 Bedrooms, Patio (Hampton)
Apartment, 2 Bedrooms, Patio (Hampton)

Apartment, 2 Bedrooms, Patio (Hampton)

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Patio

Patio

Dining Area

Dining Area

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Balcony/Terrace

Balcony/Terrace

Room service [24-hour]

Room service [24-hour]

Apartment with Balcony
Apartment with Balcony
Apartment with Balcony
Apartment with Balcony
Apartment with Balcony
Apartment with Balcony

Apartment with Balcony

Heating

Heating

Non-smoking

Non-smoking

Balcony/Terrace

Balcony/Terrace

TV

TV

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Kitchenette

Kitchenette

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Dishwasher

Dishwasher

Microwave

Microwave

Room service [24-hour]

Room service [24-hour]

Executive Room, Balcony
Executive Room, Balcony
Executive Room, Balcony
Executive Room, Balcony
Executive Room, Balcony

Executive Room, Balcony

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Two Bedroom Suite
Two Bedroom Suite
Two Bedroom Suite
Two Bedroom Suite
Two Bedroom Suite

Two Bedroom Suite

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite

One Bedroom Suite

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Iron

Iron

Soundproof

Soundproof

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Spa

Outdoor Pool (seasonal)

Sauna

Parking and Transportation

Bicycle Rental

Self Parking

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Skiing

Horseback Riding

Fishing

Windsurfing

Entertainment and Family Services

Meeting stationery

Kids facilities

Playground

Smoke-free property

Business Facilities

Business Center

Common Areas

Library

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

On-site accessible self parking

Coffee/tea maker

Elevator

Garden

Towels

Tours

Desk/workspace

Computer station

Boating