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Reviews from Guests

4.0/5

tripadvisor

209

Reviews

from real guests

546dirk

3

/

5

The Hotel am Luisenplatz is the central hotel on the square with the nearby entrance to the park and Sanssouci Castle. Those arriving by car should park in the nearby shopping center (3 min walk for 20 euros per day). We have chosen the hotel as the start of Potsdam Castle Night. The surcharge at the “normal” weekend rate was 120 euros per room. It wasn't worth it. You can write so much about the hotel itself: - getting old - Furniture and interior not worthy of a 4 star hotel - Cleanliness with air up (glasses in the room unclean, under and next to the bed for a long time no longer vacuumed - Tassimo coffee machine (great) but without milk - spacious bathroom but extremely old - Air conditioning not available The staff was relaxed but overwhelmed with the 4 stars. We booked breakfast for 19.50 Euro p.p. Here the price is worth it. Selection and Mood were good, the only waitress top. Early presence secures the table. Overall as a verdict for the hotel only a “satisfactory”. That's all the 4 stars are worth.

699anettw

3

/

5

The hotel needs urgently again a renovation :-( At breakfast it was very crowded, as even guests from away can have breakfast there. The coffee was lukewarm. When the pot was empty, we asked if we could have another cappuccino: Yes, but it costs extra :-( However, the pertsonal is very nice:-) Overall, we find 4 stars very flattered for this hotel.

228heinzj

1

/

5

The hotel is very old. We stayed in room 105. The furniture and doors were partly very damaged. The bathroom was very spacious but the toilet had strong edges. The staff were very friendly. Now for breakfast in the adjoining café, The chairs were very greasy and worn at the top of the backrests. The lids were missing from the coffee pots. Lumps of cheese were lying on a cutting machine that no one could operate. The entire selection was very limited. Some of the cutlery and cups were not clean. The cloth decoration around the buffet was very stained and dirty. We will not be coming back.

Facilities Details

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Spa

Vending machine

Garden

Ticket Service

Baggage Storage

Smoke-free property

24-Hour Front Desk

Elevator

Self Parking

Terrace

Bicycle Rental

Concierge Service

6 Available Room Types

Double Room (Palais)
Double Room (Palais)
Double Room (Palais)
Double Room (Palais)
Double Room (Palais)
Double Room (Palais)
Double Room (Palais)
Double Room (Palais)
Double Room (Palais)

Double Room (Palais)

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Tea/Coffee Maker

Tea/Coffee Maker

Hypoallergenic

Hypoallergenic

Telephone

Telephone

Desk

Desk

Towels

Towels

Fan

Fan

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Palais Suite
Palais Suite
Palais Suite
Palais Suite
Palais Suite
Palais Suite

Palais Suite

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Fan

Fan

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Apartment
Apartment
Apartment
Apartment
Apartment

Apartment

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Pets allowed in room

Pets allowed in room

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Tea/Coffee Maker

Tea/Coffee Maker

Hypoallergenic

Hypoallergenic

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Fan

Fan

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Pets allowed in room

Pets allowed in room

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Desk

Desk

Towels

Towels

Fan

Fan

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Economy Single Room
Economy Single Room
Economy Single Room
Economy Single Room
Economy Single Room

Economy Single Room

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Iron

Iron

Laptop workspace

Laptop workspace

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Fan

Fan

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Airport Shuttle (surcharge)

Airport Shuttle (free)

Self Parking

Bicycle Rental

Food & Drink

Vending machine

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

Elevator