Novum Hotel Hamburg Centrum Hamburg

Okay, so I never usually write reviews, but I don't want anyone to have a remotely similar experience here. In terms of the basics. The ultra-fast Wi-Fi that was promised on the website was so slow...

While trying to book a room, the site crashed at the final stages of the booking so we re-tried several times as the payment hadn’t gone through on the credit card. The next morning I woke up to 3...

We stayed for 5nights at this hotel, followed by 2 further nights after a gap of 5 nights. Our first bedroom was of a good size, but the second was a little cramped. However, both were clean and...