Hotel Arabella

3.0 / 5

•

William-Kerckhoff-Strasse 3

Reviews from Guests

3.0/5

Reviews

from real guests

benjamindW4726KA

I had booked a room for the period 09.01.–10.01.2026. On 09.01.2026, however, there was a snowstorm in Hamburg, as a result of which long-distance traffic was completely shut down and travel was not possible. The same day I informed both the hotel directly and Expedia, through which the booking was made, hoping for goodwill. Expedia has contacted the hotel several times. Initially, there was no feedback, and after re-examination, a complete refusal of any refund followed. Even after a personal phone call with the hotel to finally clarify the situation, everything was blocked. Zero understanding, even though it was clearly force majeure and the notification was made on time. I can understand that the hotel has lost revenue due to the non-arrival, but I would have expected at least a partial refund out of goodwill. Overall very disappointing. Therefore, no recommendation from my side.

T5713JXsandrah

Very nice hotel. The rooms are very nicely decorated, clean and smell wonderfully of pine wood. Easy check in. Very friendly hosts. Very warm and helpful. The breakfast/lounge is very cozy. Coffee, tea and water are constantly available. Cereal and fruit, too. And that's free. Respect. Hotel 10 out of 5 stars. Bad Nauheim itself is not so beautiful for me personally now. However, there are many good restaurants and cafes. But as part of a rehab quite recommended.

silkoh556

Very nice hotel with pine furniture and very nice boss. All rooms renovated. Parking directly at the house. Almost all rooms with balcony. Complimentary drinks such as tea, water and coffee. We have already accommodated many friends and acquaintances.

Facilities Details

Free Parking

Free Wifi

Playground

Spa

Laundry

Vending machine

Parking (limited spaces)

Express Check-in/Check-out

Garden

Bicycle Rental

Ticket Service

Shops (on site)

Elevator

Children's books and toys

Baggage Storage

Horseback Riding

BBQ grill

Smoke-free property

24-Hour Front Desk

Terrace

Hair/Beauty Salon

Free Parking

Free Wifi

Playground

Spa

Laundry

Vending machine

Parking (limited spaces)

Express Check-in/Check-out

Garden

Bicycle Rental

Ticket Service

Shops (on site)

Elevator

Children's books and toys

Baggage Storage

Horseback Riding

BBQ grill

Smoke-free property

24-Hour Front Desk

Terrace

Hair/Beauty Salon

4 Available Room Types

Comfort Single Room, Private Bathroom (Einzelzimmer mit Balkon)

Comfort Single Room, Private Bathroom (Einzelzimmer mit Balkon)

Heating

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Satellite Channels

Iron

Laptop workspace

Pets allowed in room

Room service [24-hour]

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

High Chair

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Free bottled water

Deluxe Double Room, Private Bathroom

Heating

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Satellite Channels

Iron

Laptop workspace

Pets allowed in room

Room service [24-hour]

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

High Chair

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Microwave

Free bottled water

Basic Single Room, Private Bathroom

Heating

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Satellite Channels

Iron

Laptop workspace

Pets allowed in room

Room service [24-hour]

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

High Chair

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Free bottled water

Comfort Double Room, Private Bathroom

Heating

Non-smoking

Carpeted

Adjustable height hand-held shower wand

Satellite Channels

Iron

Laptop workspace

Pets allowed in room

Room service [24-hour]

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Towels

High Chair

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Microwave

Free bottled water

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Parking (limited spaces)

Bicycle Rental

Free Parking

Food & Drink

Vending machine

Front Desk Services

Express Check-in/Check-out

Ticket Service

Baggage Storage

24-Hour Front Desk

Activities

Horseback Riding

Entertainment and Family Services

Children's books and toys

Playground

Smoke-free property

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

Elevator

BBQ grill