Ramada Hotel Micador Wiesbaden-Niedernhausen

Never again. Family room with living room booked, received a bare Comfort room. Crib promised in advance in writing: it wasn't there. The hotel admits itself that they changed the room last minute and forgot the bed. With a six-month-old baby after a grueling ride, waiting for hours while someone keeps saying "I'll text you in a bit." Baby food was only allowed later. The guests who arrived later at the restaurant got their food earlier because our ticket hadn't been taken to the kitchen. At 7:10 PM finally a "crib": no mattress, a rolled-up blanket with a sheet. Our baby could have choked on it. When we left: call Belvilla. A shame amount of €30 afterwards, because we "would have used services". We didn't sleep. This hotel is unsuitable for families with a baby In short, you don't get what you book in advance. Staff is uninterested and has no regard for the safety and comfort of the guests; hospitality is lacking. Apparently, their earning model is to put people in other rooms than where they were paid for and not offer services. Truly shameless.

The location is perfect if you are passing through since it is only a couple of minutes from the motorway. The staff at reception are very welcoming and helpful and speak excellent English. The spa area is good, tiny pool but very nice and a good sauna. While not offering a lot of choice, the food in the restaurant is good and there are options for vegetarians and vegans. The breakfast is OK. Disliked · The rooms are very small and stuffy. There is no air conditioning and on a summer night it is really uncomfortable. Sleep was difficult. The staff in the restaurant were not very interested - customers, including me, had to go and search for someone to take their order!

We booked this hotel in the hope of some relaxation, but were disappointed. The hotel seems to be intended primarily for travelers passing through by car. Arrival without a car: For guests arriving by train, the hotel is absolutely unsuitable. There are no directions provided by the hotel in advance on how to reach the accommodation from the train station. Without your own car, you are completely lost here. If you rely on Google Maps, you are led completely astray, and to top it all off, there is sometimes not even a sidewalk to the hotel. That is dangerous and absolutely unreasonable. Rooms & amenities: The rooms offer only the bare essentials and are partly very old. The carpets look worn out, the tiles in the spa area are crumbling, and there is not even a refrigerator in the room. Absolutely unusual for a hotel with a spa area: Bathrobes are not included, but must be rented for an extra fee. Spa area & sustainability: The two saunas are okay. The attached swimming pool, however, is very small and was completely overcrowded with children – there was no thought of relaxation. I particularly noticed the enormous water consumption in a negative way. Given the current low water levels of the Rhine, it is incomprehensible how thoughtlessly many guests simply let the showers run (in the belief that they would turn off automatically). The hotel staff does not monitor this, which is presumably due to understaffing on the weekend. There are no signs here. Service & staff: The reception staff lacked basic friendliness; in the morning, there was not even a "Good morning." Furthermore, they couldn't recommend any hiking trails in the area – the staff simply had no clue. Conclusion: Okay for just one night while passing through by car. Definitely not recommended for a real wellness vacation or arrival by train.