Ameron Die Welle

We were at this hotel and unfortunately we did extremely badly. We booked for 4 nights but in the end we could only endure 2 nights. The last 2 we asked for the refund but it was not agreed. The big problem is that there is a construction right in front of the hotel (I know it is not the hotel's fault, but they must report the situation). We have spent the worst 2 nights of our life in a hotel. Construction starts at 6am every day. So good luck if you want to sleep. Anyway, avoid this hotel until at least mid-2026 when construction is complete.

We arrived at the property before reception closed but when we got there they had closed at 4.30pm despite advertising reception closing at 7pm. Called security guard who let us in, gave us a key and pointed to the lift. Walked into unit 24 and it smelled of bleach and the unit was stifling. Looked for an air conditioner but couldn’t find one. (Europe was having the worse heatwave) Rang security guard and was told it was not his job and reception would open on Monday. Said there was air conditioner there. Assumed it was a portable air conditioner in the corner. Had no idea how to install it, rang the security guard again he said he would have someone contact us in 5-10 minutes. No one rang. I am an asthmatic and there was no way I could stay there and had to find alternative accommodation at 9pm on a Friday night with Frankfurt hosting the European iron man. The unit looked nothing like the photos. Walking around Frankfurt we saw ducting placed outside some open windows and assumed it was their air conditioning. We were overseas visitors, unfamiliar with the area and on the second fall. To us that would have all types of security issues for us. In short the apartment was not as advertised, no practical assistance was provided and we are substantially out of pocket as a result. Do not stay here.

They're scammers. Reservation made more than 6 months ago in a week of trade fair in Frankfurt is cancelled in order to resell it again more expensively to another guest. You get your money back, but they've had it six months and you're out of your Reservation. Totally inadvisable.