Grand Hotel Dream Frankfurt City

Nice helpful staff; a really comfy bed; a welcome free breakfast. But oh my goodness what a terrible building site area. It's filthy outside and the hotel is covered in scaffolding. I hope the owners are being compensated for the dirt and noise but it's a pity we had to pay top price not knowing about all the disruption. The rooms are dated and a fair amount of maintenance is required. I guess they won't be updating until the outside building development is finished, but this will be years to come. Otherwise, the hotel is a really good location for tourism, enabling you to walk to most of what Frankfurt has to offer and being really close to the subway.

I would recommend to stay AWAY from this Hotel! It is under construction & has been for 2 years. There were 3 things we looked for when booking a Hotel in Frankfurt, Air Conditioning, Free Parking & Airport shuttle. All of these things are listed on their website but None are available due to the Construction. We were booked for 2 nights & only stayed for 1. I felt very unsafe there as the Front door is left open & many times , no one at the front desk so anyone could walk in & go where they like. No security on the Elevator.

I would say that the four stars are excessive. Located in a non-beautiful area , without parking .... Sad rooms and breakfast just as . Staff at reception not exactly courteous. I do not recommend staying at this property also because paid dearly