Star Hotel

4.0 / 5

•

Kreuznacherstr 37, Frankfurt Am Main, Frankfurt, Germany, 60486

Reviews from Guests

4.0/5

Reviews

from real guests

Freedom776103

I am a regular traveler and frequent hotel guest, but this stay unfortunately did not meet my expectations relative to the price. The price was close to $95 a night, which I feel is significantly too high for what is on offer. The accommodation is far outside a place, which is not clearly stated in the app. For this price I have already stayed in 4 and 5 star hotels with significantly better comfort. In my first room, the heating didn't work. I was transferred to another room, but even there the heating was inadequate. Since I travelled in winter, the cold was very intense and unacceptable. In all other accommodations during this trip, the heating worked perfectly. In addition, a train passes right in front of the property, and the noise is extremely disturbing, especially at night, so it hardly makes a restful sleep possible. Considering the price, location, comfort, noise and overall experience, I cannot recommend this accommodation.

injansview

I am or I should say I was very good fan of Numa brand and it hotels I have stayed few times the last one was in Lisbon and until then it was great. I am traveling for more then 2 decade for business to various cities. I am in Germany for 2 weeks on business I was in Frankfurt the min I see Luma I book it. I made specific request which is usual quiet room far from noise because I am light sleeper and made the same request here too. Unfortunately, this was the most unpleasant experience I had ever. First the did not send the email for online check in after holding for 19 min on 2 internation call they send it but sadly while digital check in they were not able to send sms verification to my Dubai number. Luckly I had my UK number functional check in. to my surprise they had given me room 1st floor facing the railway line just 50 meter away……..called requested but they did not change the room moreover the bed was kind of broken making sound when you turn bathroom shower area glass and floor very dirty. TV was not working what a nightmare. Thanks God in the morning I check out and strongly don’t recommend this hotel at all specially for the price they are charging.

912mayram

Whenever we go to Frankfurt we use it. It's a better alternative than a hotel. We have only used the Studio with balcony and kitchen and it is very comfortable and clean. In the kitchen there is always 1 liter of water, coffee, milk, sugar, a beer and a soft drink, courtesy of the house. We have used it in other cities and it is always suitable and comfortable.

Facilities Details

Free Wifi

Toiletries

Elevator

Baggage Storage

Lockers

Express Check-in/Check-out

Laundry

Smoke-free property

24-Hour Front Desk

Snack Bar

Terrace

Free Wifi

Toiletries

Elevator

Baggage Storage

Lockers

Express Check-in/Check-out

Laundry

Smoke-free property

24-Hour Front Desk

Snack Bar

Terrace

4 Available Room Types

Medium Studio, Kitchenette, Balcony

Heating

Non-smoking

Dining Table

Sleep comfort items

Electric Kettle

Satellite Channels

Refrigerator

Laptop workspace

Daily housekeeping

Pets allowed in room

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Kitchenette

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Free Toiletries

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Stovetop

Private bathroom

Hair dryer

Iron

Clothes Rack

Kitchen

Microwave

Medium Studio with Kitchenette

Heating

Non-smoking

Dining Table

Sleep comfort items

Electric Kettle

Satellite Channels

Refrigerator

Laptop workspace

Daily housekeeping

Pets allowed in room

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Kitchenette

Extra Long Beds (> 6.5 ft)

Free Toiletries

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Stovetop

Private bathroom

Hair dryer

Iron

Clothes Rack

Kitchen

Microwave

Medium Studio, Balcony, Single Bed

Heating

Non-smoking

Dining Table

Sleep comfort items

Electric Kettle

Satellite Channels

Refrigerator

Laptop workspace

Daily housekeeping

Pets allowed in room

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Kitchenette

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Free Toiletries

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Stovetop

Private bathroom

Hair dryer

Iron

Clothes Rack

Kitchen

Microwave

Medium Studio, Kitchenette, Workspace

Heating

Non-smoking

Carpeted

Dining Table

Sleep comfort items

Electric Kettle

Satellite Channels

Refrigerator

Laptop workspace

Daily housekeeping

Pets allowed in room

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Kitchenette

Desk

Extra Long Beds (> 6.5 ft)

Free Toiletries

Toilet

Shower

Kids shampoo

Streaming service like Netflix

Stovetop

Private bathroom

Hair dryer

Iron

Clothes Rack

Kitchen

Microwave

Facilities Details

Food & Drink

Snack Bar

Front Desk Services

Baggage Storage

Lockers

Express Check-in/Check-out

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Toiletries

Elevator