Best Western Plus Hotel Steinsgarten

3.0 / 5

•

Hein-Heckroth-Strasse 20

Reviews from Guests

3.0/5

263

Reviews

from real guests

808coram

...rarely have I visited such an unwelcoming hotel; one wonders what the plus is actually supposed to stand for. The guest is fundamentally regarded as a potential fraudster here. Before accessing the booked room, the entire travel price must be paid. Even a coffee ordered to the room must be paid for immediately. A minibar designated as an additional feature is completely empty; a guest might take a drink without paying. On a lower floor, there is a refrigerator from which drinks can be obtained after payment. Breakfast is only available until 10 AM; this may be fine for business travelers, but not when on vacation and wanting to swim before breakfast. The location is okay, as it is central.

wolfgangs847

Very good location to the city center and yet quiet. At the pool there are bathrobes and pool towels. There is also a sauna. The room was great and nicely large. Breakfast is very extensive.

Ramiberg

One of the worst hotel experiences I have had. Strange grinding noise coming from the ventilation, impossible to sleep. According to reservation 112€ for a single room, credit card however charged by 112€ + 118€ without any explanation. Zero interest to correct their mistake just total silence.

Facilities Details

Air Conditioning

Free Wifi

Spa

Sauna

Bar

Wired Internet

Ticket Service

Visual alarms in all public hallways

BBQ grill

Elevator

Vending machine

Meeting stationery

Newspapers

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

Self Parking

Desk/workspace

Terrace

Indoor Pool

Restaurant

Air Conditioning

Free Wifi

Spa

Sauna

Bar

Wired Internet

Ticket Service

Visual alarms in all public hallways

BBQ grill

Elevator

Vending machine

Meeting stationery

Newspapers

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

Self Parking

Desk/workspace

Terrace

Indoor Pool

Restaurant

6 Available Room Types

Executive Room, 1 Twin Bed (Cozy Sitting Corner)

Executive Room, 1 Twin Bed (Cozy Sitting Corner)

Heating

Sleep comfort items

Kitchen

Satellite Channels

Blackout curtains

Toiletries

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Daily newspaper

Room service [24-hour]

Non-smoking

Iron

Soundproof

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Hypoallergenic

Telephone

Fan

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Daily housekeeping

Roll-in shower

Clothes Rack

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Heating

Sleep comfort items

Kitchen

Satellite Channels

Blackout curtains

Desk

Toiletries

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Daily newspaper

Room service [24-hour]

Non-smoking

Iron

Soundproof

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Hypoallergenic

Telephone

Fan

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Daily housekeeping

Roll-in shower

Clothes Rack

Standard Room, 1 Double Bed

Non-smoking

Heating

Sleep comfort items

Kitchen

Satellite Channels

Iron

Soundproof

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Hypoallergenic

Telephone

Desk

Toiletries

Fan

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Roll-in shower

DVD/CD player

Clothes Rack

Sitting Area

Daily newspaper

Room service [24-hour]

Executive Room, 1 Double Bed (Cozy Sitting Corner)

Executive Room, 1 Double Bed (Cozy Sitting Corner)

Heating

Sleep comfort items

Kitchen

Satellite Channels

Blackout curtains

Toiletries

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Daily newspaper

Room service [24-hour]

Non-smoking

Iron

Soundproof

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Hypoallergenic

Telephone

Fan

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Daily housekeeping

Roll-in shower

Clothes Rack

Standard Room, 1 Twin Bed

Non-smoking

Heating

Sleep comfort items

Kitchen

Satellite Channels

Iron

Soundproof

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Free Wifi

Towels

Hypoallergenic

Telephone

Desk

Toiletries

Fan

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Hair dryer

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Roll-in shower

DVD/CD player

Clothes Rack

Sitting Area

Daily newspaper

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Sauna

Indoor Pool

Parking and Transportation

Self Parking

Food & Drink

Vending machine

Snack Bar

Restaurant

Bar

Front Desk Services

Ticket Service

Newspapers

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Visual alarms in all public hallways

BBQ grill

Elevator

Desk/workspace

Air Conditioning